XenonProXenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.
XenonPro (xenonpro.com) has 629 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Michele B.
Chat technicians were so helpful and knowledgeable!!!!
Response from XenonProMar 19, 2024
Hi Michele, Thank you for your review. We are so happy to hear that our team was able to help you out. We hope you enjoy your new lights and look forward to serving you again soon!
Bullet
I placed an order for my daughter's car. Got the bulbs delivered very quickly. Simple install. Went well but the output was far from what we were anticipating. I went back on their website and contacted their customer service. VERY quick response! Come to find out, I ordered the wrong type of bulbs for the type of headlight assembly that we have (Projector vs Reflector). Kevin made everything right for me by suggesting the type of bulb (HID) we should use and also by taking my return back because of my mistake. Thank you Kevin and thank you XenonPro. We will be doing more business down the road for sure!
Response from XenonProMar 19, 2024
Hi Bullet, Thank you for your review. We are so happy to hear that our team was able to assist you in getting the perfect product for your vehicle. We hope you enjoy your new lights and look forward to serving you again soon!
Holly
I love that the photos of the products are on the website which helped me find what I was looking for way easier. Customer support was easy and fast to give me answers to my questions.
Response from XenonProFeb 21, 2024
Hi Holly, Thank you for your review and glad to hear our pictures helped you out! We hope you enjoy your new lights and look forward to serving you again soon!
C L.
I have used the Xenonpro portable jump starter since 2021 as a backup for my motorcycles, as it is compact enough to sit in the cowl. I recently saw my battery had started to bulge a little, and submitted a claim to Xenonpro for their lifetime warranty. It was honored and they immediately sent a replacement. Customer service was prompt. Highly recommend.
Response from XenonProFeb 21, 2024
Hi C L, Thank you for your review. We are happy to hear our team was able to help you with your warranty claim. We look forward to serving you again soon!
Roberto R.
It was a quick and effortless solution to my issue, Kevin was great in helping me, he was knowledgeable and professional. Regards Roberto
Response from XenonProFeb 21, 2024
Hi Roberto, Thank you for your review. We are so happy to hear that Kevin was able to help you! We hope you enjoy your new lights and look forward to serving you again soon!
Dustin Ryan H.
I had a return that I never got a refund for. The chat agent assisted me and had the warehouse manager locate it. They was unable to find it but as I provided a valid tracking number. They were able to still process the return for me. I really want to say that even though there was a delay, I would still use you guys for future purchase!
Response from XenonProJan 18, 2024
Hi Dustin, Thank you for your review. We are so happy to hear that our team was able to help you with your return! We look forward to serving you again soon!
T
Customer service was great. Helped me out and refunded a product when Canada Post lost an item. Amazing experience.
Response from XenonProJan 18, 2024
Hi T, Thank you for your review. We are happy to hear our team was able to help you out! We look forward to serving you again soon!
JOHN MARK H.
Had a problem with light not coming on, customer service told me to not to use the anti-flicker harness, which fixed the problem. I was issued credit for the antiflicker harness that I didn't need.
Response from XenonProJan 9, 2024
Hi John, Thank you for your review. We are so happy to hear that our team was able to resolve the issue to your full satisfaction. We hope you enjoy your new lights and look forward to serving you again soon!
