Shakeeb A.
DO NOT purchase from xenonpro
DO NOT purchase a product from xenonpro. Their "satisfaction guaranteed" clause is complete bs. They should rephrase it to say if you're dissatisfied, you'll be fined $30 for your dissatisfaction and then another $30 for having to pay your own shipping back to us. You learn about a company when you try to return their product under their "satisfaction guaranteed" clause and for xenonpro. Its complete bs. Wanna learn how the best in the LED industry do it? Go check our Lasfit, they send you a return label with each shipment in case you dont like their product, you can return it FOR FREE for a FULL REFUND and not a partial refund bs like xenonpro does. I bought low beams, high beams and fog lights from xenonpro for $475 (most expensive price I've seen)!!! Bought their best and brightest 45W bulbs and they ALL turned out to be dimmer than the stock halogens. When I reached out to them about it, I got some bs that projector headlights can only use HIDs....complete bs. Because I wasnt satisfied, I returned them. I was told that because I didnt go with their suggestion, I would have to pay for shipping back to xenonpro. And then, when they receive your return, they tack on another $30 charge for THEIR shipping to you. Reputable companies dont scam you like this...instead, they try to win you over on their service is their product sucks. Not only does xenonpro's product made out of cheap quality and sub par, they couple it with their horrible service to complete the circle of misery for you. Stay away from xenonpro
Response from XenonProJan 4, 2021
Hi Shakeeb, Thank you for your review and sorry to hear about the poor service you received. We've opened up an internal investigation for the agent that served you to make sure this experience never happens again. We've gone ahead and waived the $30 fee for you as a token of apology for your experience. This is not the level of service we strive to give as your satisfaction is our top priority. Please note that LEDs are not designed for projector headlights and that HIDs will perform significantly better than halogens and LEDs. This is why we do not recommend LEDs for this type of headlight. Please feel free to contact us if there is anything else we could do for you. We wish you and your loved ones a happy and healthy new year!




