Mike K.
Amazing product backed by high quality customer service!
Purchasing the Xbot Go Chameleon was the best choice we could have made. We have used the device for about 25 soccer matches and I do not regret it at all. Recently, I found a bug in the iOS application where it lost network connection without anny obvious cause. So, I contacted customer sport to report it. They replied within one to two business days with a request to provide more information on the issue and walked me through the process for uploading data logs to allow their technicians to review error. After providing the logs, support continued to update me on their progress and let me know when they found the solution. The bug was fixed with an app update and I have not had it happen again. Before closing out the support ticket, I was contacted by customer support again to ensure everything worked properly! Xbot Go has a great product backed by amazing customer service. I highly recommend this product! They have made me a loyal customer!
Response from XbotGoSep 5, 2025
Hi Mike, Thank you so much for sharing your experience! We’re really glad to hear the Chameleon has been such a good fit for your family and that it’s been able to capture so many matches. We also appreciate you taking the time to report the app issue — feedback like yours helps us improve quickly. Our support team works hard to make sure problems are not only fixed but also communicated clearly along the way, so it’s great to know that came through. It means a lot to hear that we’ve earned your trust and loyalty. Thanks again for recommending us, and we look forward to being part of many more games with you! Warmly, XbotGo Service Team




