X2 IndustriesReviews of x2industries.com

One of the parts for defected you guys sent me another one and it worked, and now the pressure gauge shows high readings when there is no air in tanks

Easy ordering

Strut towers berings are crushed. I did not receive the washer that stops them from being pushed through the original strut socket. Nobody seems to know were or what Bering it’s from. I believe it’s a heavy duty throw out bering. Need to tear it all down to mic. Had to change the C/V’s cause stock ones would not work in the 1” lower strut holes. Still looking for that part. I did get the missing washers. But still riding on crushed berings.

Terrible service, we bought an air suspension for Tahoe, apart from being expensive for what they give you, they sent me the entire incomplete system, not even a decent manual to be able to assemble what they gave me, we had to adapt parts since they didn't even know what it was.

sent me the wrong hitch both times never fixed my issue now all i Have a paper weight and never heard back from yall

Hello hi sir I'm Moshahid apply for job driver AB class thank

A plug-n-play kit was to be built for my specific vehicle & I received parts that were clearly intended for a much larger vehicle (truck/SUV). They would never work for a compact car due to physical size and dimensions. I have fought Chris in the X2 sales dept. for 2 months now on the issue and still haven't received the necessary parts to get my car finished. I have lost ALL faith in X2 as being a competent, trustworthy company. The customer service is abysmal at best. The gaps in communication are inexcusable and the tone I've received when I've clearly explained the issues has been brash & combative. For a company claiming 110% customer satisfaction, this is unacceptable. The complete lack of accountability from the X2 company is disgusting. It's 2023, and companies need to practice transparency and accountability if they have hang-ups or make mistakes. No excuses. With modern tech there's no reason they cannot track down the issues and get them sorted out. I'll definitely be looking elsewhere for any other parts for future vehicle builds. Stick to JEGS, Summit, Speedway Motors, or literally anyone else if you want to get correct parts and no runaround.

X2 Industries Issues- I am a manufacturing engineer and found this to be a wonderfully crafted kit with absolutely horrific execution. Not worth the $6,300 I paid for it. 1. Advertised as plug and play; but Christopher Peltz said mechanic has to be “creative” (This required lots of grinding, welding, notching, and removal of OEM parking break for an electric brake) 2. THERE ARE NO LAYED OUT INSTRUCTIONS. YOU HAVE TO FIGURE IT OUT! 3. Order placed October 2022. All missing parts didn’t finish coming in until February 2023. Terrible follow up throughout process. I had to beg for shipping status and often received answers saying it had been sent; but tracking was for other parts that had been missing. 4. Lots of pieces missing and lots of nuts / bolts left over. No instructions telling you which bolts are meant for what. 5. Compressor 90 fitting missing (very expensive to buy) 6. Wiring diagrams included in box were incorrect. Had to go on website to find correct wiring 7. Asked for invoice to get upgraded control system and never received it. 8. No offer extended to make this right based on the amount of issues with such an expensive kit.