Wydr StudiosReviews of wydrstudios.com

I have bought shoes before and sizing can be tricky, but these fit me perfectly, They also look just as nice in person as they do on the website.

This is my first time purchasing from Wydr Studios and the process was easy. More importantly, the shoes are high quality, well constructed and very comfortable. I purchased three pairs (sandals and loafers) and plan on buying more.

I looked at wydr after a friend's recommendation. I have "the worst feet in the world". I have wide, very flat feet and small ankles. I have a lot of trouble finding shoes, especially attractive shoes to wear out. I mostly wear shoes that I can fit my orthotics in but it is nice to have something "special" to wear to an event. I bought two different styles in two different sizes. i ended up keeping one pair in the size that i generally buy due to my wide feet. the shoes are comfortable and cute. It took me a while to get used to them as I generally don't wear heels. However, I managed to dance all night! The wydr team have been fabulous to communicate with about the return process, as well as recommending other styles that may work. I will definitely buy from wydr again.

The shoes are really cute and comfortable. I've worn them for a few hours and they didn't hurt my feet. Shipping was also faster then I expected.

The shoes were super cute and length and width fit great. There was not enough arch support for the sandals to work for me, so I started the return process. There was a lot of back and forth. Are you sure you want to return them? Yes, please send the return label.... Then they could not find the email tread that had the information. The customer service is not great. I returned the shoes promptly, with all original packaging, including the outer shipping box. (You should keep that if you're not sure you will keep the shoes, you will need it.) I checked the tracking and they arrived this week and I am yet to hear from WYDR customer service or to receive a refund. I am hopeful to hear from them this week.

The shoes arrived packaged beautifully and were pristine out of the box. I wore one pair to a wedding, and they were quite comfy! A second pair had less arch support than I expected, so I ordered supplementary insoles. TBD on those, but they certainly look stylish and fit well!

I was a little worried about ordering shoes online, but these turned out great. The size was accurate, the shoes were comfortable right out of the box, and they look just like the photos on the website.

Edit/Update: After posting my original review, Wydr got in touch with me and assisted me in returning the incorrect shoes. My order was refunded and postage was also refunded. They were very apologetic. I would still say they have issues responding to emails and seeing/reading previous emails. I'm not sure what it's like on their side, but it felt like even though I always replied within the same email thread, they never seemed to read or acknowledge the previous comms. It was only when I posted on here that they responded to me. I think the exchange process needs an overhaul, like a printout form or something, as this whole issue was caused from mis-read emails. Overall, I'd still order from them if I didn't anticipate needing to return/exchange anything. Original: I ordered a pair of shoes on 11th of April. I realised before they arrived that I had meant to order a different style but the same print (leopard). I emailed them on 26th of April to ask what I should do, and if I could exchange them. They confirmed I could exchange them after several follow ups on 11th of May. They ask you to pay for postage and they will reimburse you which is awkward. I sent through postage receipt on May 16th, and I was only just reimbursed on 20th of June after they asked me to send through the receipt again and I followed up several times. They then re-sent the original shoes, even though I put in a handwritten note in the returned shoe box of the size and style I wanted to exchange for, in addition to stating this via email. It's now almost July, and they've since left me 'on read', refusing to respond to my emails asking what to do with this pair of shoes that they've sent me that I don't want. They seem to not be able to read email threads. I've sent them over 14 emails across two different threads and have heard nothing back except for that they have processed the postage reimbursement (and conveniently not replying to me asking for an update). Very disappointing.