Trish S.
New customer experience
After viewing the website, I phoned for additional information about custom product and protocol for setting up a new account. To my surprise, I wasn't passed to one person after another nor did I have to wade through an automated system before speaking with an employee. I have been working in sales & procurement for 13+ years and this was possibly the most simple, straight forward and efficient experience I've had to date. I could not have asked for anything better!
Response from WT FarleyOct 21, 2021
Trish, Thank you for your response and for your support. Your comments are much appreciated. We realize that ordering medical products is not always simple so we strive to provide excellent customer service, making sure our customers receive the items that they need in a timely manner. We will continue to work hard to meet and exceed our customers' expectations in the future. Kind Regards, WT Farley


