Fix-It Lady Cynthia B.
100% Happy Customer
WT Farley and Mike Brody have been wonderful to work with. Mike is always friendly and helpful when I am looking for something special. He responds to emails within the same day and answers his phone! Something I greatly appreciate, especially when I need a response quickly to a problem. Shipping is a little bit expensive on bigger items, but the turnaround time is quick, and product has never arrived damaged. Only once has there been a product that did not meet expectations. Mike was quick to get it corrected. I received the replacement product and return label in a few days. I am very happy with the service and quality of WT Farley!
Response from WT FarleyMar 14, 2022
Cynthia, Thank you for your response and for your continued support. Mike and everyone here enjoys working with you. We do our best to keep shipping charges as low as possible but the rates that Fedex and UPS charge are out of our control. We will always consolidate boxes and look at all options before shipping an order. We strive to provide excellent customer service and we'll continue to work hard to meet and exceed your expectations in the future. Kind Regards, The WT Farley Team