WT FarleyReviews of wtfarley.com

Response from WT FarleyJun 21, 2021

Monserrate, Thank you for your response and for your support. It looks like you have had a positive experience with us and received your order asap. We pride ourselves in providing excellent customer service and making sure our customers receive the items that they need in a timely manner. Please let us know if there is something that we could have done better so we can earn a score of 5 instead of 4 from you. Kind Regards, WT Farley

Response from WT FarleyMay 28, 2021

Don, Thank you for your response and for taking the time to write the review. Your PO number did come over and will be included on the paperwork when we ship your order. The description of the item that you ordered is pretty straight forward. It is a dual E cylinder holder that attaches to a 2-inch diameter pole. That is exactly what it says in the description. We pride ourselves in providing excellent customer service and making sure our customers receive the items that they need in a timely manner. We will continue to work hard to meet and exceed our customers' expectations in the future and turn that score of 4 out 5 into a 5 out of 5. Kind Regards, WT Farley

Response from WT FarleyJun 4, 2021

Bret, Thank you for your response and for your support. We appreciate the feedback. Mistakes happen occasionally but we are happy that we were able to remedy the situation quickly and get you the missing items asap. We pride ourselves in providing excellent customer service and making sure our customers receive the items that they need in a timely manner. We will continue to work hard to meet and exceed our customers' expectations in the future and hopefully turn that 4 star rating into a 5 star. Kind Regards, WT Farley

Response from WT FarleyMar 5, 2021

Jacques, Thank you for your response and for your support. We are very happy that you were pleased with our service. Let us know how we can improve and turn your 4 rating into a 5 for the next order. We will continue to work hard to meet and exceed our customers' expectations in the future. Kind Regards, WT Farley

Response from WT FarleyMar 5, 2021

Kevin, Thank you for your response and for your support. We pride ourselves in providing excellent customer service and making sure our customers receive the items that they need in a timely manner. We will continue to work hard to meet and exceed our customers' expectations in the future and hopefully turn that 4 rating into a 5 next time. Kind Regards, WT Farley

Response from WT FarleyJan 9, 2021

Kevin, Thank you for your response. Our shipping costs are based on what we're charged by the shipping companies. We do our best to keep shipping costs down. If you need anything else from us please give us a call first and we'll work with you on lowering the shipping cost if possible. Kind Regards, WT Farley

Response from WT FarleyJul 22, 2020

Ross, Thank you for your response and for your support. We're very happy that you had a good experience with us. Both of your orders were shipped the same day that we received them. Let us know what we can do to make your experience even better and earn a 5 star rating from you. We look forward to working with you in the future. Kind Regards, WT Farley

Response from WT FarleyMar 5, 2020

Abbie, Thank you for your response and for your support over the years. We pride ourselves in providing excellent customer service and making sure our customers receive the items that they need in a timely manner. We will continue to work hard to meet and exceed your expectations in the future and hopefully earn 5 stars from you. Kind Regards, WT Farley