WritercosmosReviews of writercosmos.com

Doing very good with generating the designs and posting materials. Not sure if it is reaching a target market. I share the posts but am not sure why I don’t get any comments. I have 5k friends. So not sure if I am sharing them correctly.

From the first phone call I was connected with honest professionals who guided me through the process of writing my very first book. Vincent Layton was direct, encouraging, and detail oriented in explaining the cost and effort required for my task and dreams at hand. Janet Millar kept me on task and was always willing to help with corrections and feedback. I am certain there were many more excellent writers there as I constantly felt surrounded and supported by my team. Working with Writer Cosmos was the best decision I made to help my dream of writing a book come true!

The collegial interaction with Janet made for a fast response, which help to make a smooth transition between all edits, a well oil team effort.

The Writercosmos team were encouraging and personable. They reduced any anxiety with the project and were open to my preferences and concerns. The work and responses were done quickly. Vincent Clayton encouraged my project and helped on the book cover design. I am also thankful to Janet Millar helping review and improve the manuscript from the initial phase to final production.

What made my experience great was the time everyone spent with me in publishing my book. The price was great and the people were awesome!

The entire staff has gone above and beyond my expectations to the point I consider them part of my family!

It is over six months since Writer Cosmos (WC) started the process of publishing my book and as I now post this review, it has still not reached the print stage. The whole experience to date has been frustrating and annoying, so much so that on two occasions, I have asked for a refund (which I am entitled to in terms of the contractual agreement) of the money which I have paid in advance. The response to my first request, was to change the member of staff who I was dealing with. At first there seemed to be an improvement, but this was short lived. The second demand for a refund fell on deaf ears, in fact the content of my email was totally ignored as if I hadn't even sent it. I have lost count of the number of times I was promised an update by a particular time, and then nothing. I have lost count of the number of fauxpologies I have received. Give them there due, they did ask on a couple of occasions, how could they address my dissatisfaction, but this was all too little and too late. here are far too many examples of failures to mention here, but one glaring example happened within a few days of starting the undertaking. A senior manager and the person handling my contract at the time, emailed with a link to an author whose cookery book had just been published, suggesting that mine should take a similar format. I was dumbfounded as to why they had made such a proposal, it was totally inappropriate for the nature of my book. Then it became blatantly obvious, they hadn't even looked at the manuscript, something which when confronted, was admitted to in a subsequent email. More recently, I have had instances when I had to re-number the index twice because the editor had shifted the pages out of sync; very time consuming and unnecessary. I recently received an email asking me if I would like WC to provide an ISBN number at a cost of about $125-200, however I did point out that this service was included in the original publishing agreement, and did find out that, if necessary, I could have purchased one for about £40. Today, I decided to dispense with WC and finished the printing/publishing with Amazon's Kindle Direct Publishing, who incidentally provide free book cover design, ISBN and bar code. For a company selling themselves as World class book publishing and distribution and a host of other literary services, I fail to see how they manage to provide such a poor quality-service. It does make one question who is overseeing the standards within the company, even down to the level of grammar and punctuation used in emails posted by staff members, here is such an example sent to me recently: “Once again I am very apologized for any inconvenience that may have cause. And I am really apricating your support”. - what more can I say? Fortunately I archived all email communications with WC, so I can therefore substantiate all my claims.

I have had a great experience with Cosmoswriters. When I began my writing project it was my first book. I really had no direction in this area but, they were able to co-create with me. They were the second set of foot prints as I walked this journey. I am so grateful to Vincent, which led me to Harry, who introduced me to Janet who is absolutely magnificent. This is a remarkable group of writers. I personally recommend Cosmoswriters to anyone who is interested in writing, publishing and selling their book. Thank you Cosmoswriters!