Tomáš H.
Wrike.com ripped us for $1500
Wrike.com are scammers and ripped us of $1500! Do I have your attention now? Ok, read below: We are 2 guys and we really liked their project management software (at least we though so). We decided to purchase the full package for $1500 (they are minimum for 5 people for 1 year, so we have to overpay it). After 5 days (from 365), we figured out, it does not have the value for us, to justify the $1500 investment. So we kindly ask the Wrike to cancel our subscription and refund us our money. And they just start being arrogant as hell, show us middle finger and stopped any communication. Their only response was "we do not do refunds". (Ironically, before the payment they keep calling us and asking us how do we like their software) I purchased the software as a citizen of EU and they are lawfully obliged to refund me back within 14 days period. But no matter the laws. There is this human view - would you rip off your client for $1500, if he is clearly asking you for a refund after 5 days from 365 period? We used exactly 1.3% of their subscription, which is $19 and they ripped us for $1500. We are going to escalate this to EU regulators. But in the meantime, be aware - those guys have a nice software, but nothing which can't be handled by Asana or Trello. And the way. how they treat their customers is really not cool.