Carol H.
Poor item
First rug delivered had a dead animal in it. It was decayed so no odor. Found hair and stains - tried cleaning stains out and they did come out. BUT all this left us very upset, we decided to keep it thinking it would be too hard to return. Since then we have found it to be a very cheep rug and not even worth the discounted price. We had ordered the matching runner (before the rug was delivered) and are waiting for it to see if it is as bad as the full rug. So far it has not came in the time promised- it is not looking good. I will never order from your company again and will not be silent in condemning it.
Response from WRGHomeFeb 1, 2024
Dear Customer, We apologize for the inconvenience you experienced. We are here to assist you with any issues related to the item. Please don't hesitate to contact us; we are more than happy to help resolve any concerns you may have.