Wren Kitchens USAReviews of wrenkitchens.com

We just completed our kitchen renovation and I love the choices I made. It was nice to see it all come together. There were quite a few bumps along the way. I especially want to thank Nikki in customer service for all her help!! She was always professional, knowledgeable and attentive. She solved all the problems!!! She was a complete joy to work with. She deserves 100 gold stars!! Thank you so much Nikki!!! Merry Christmas and Happy New Year!!

The in store experience was great. Delivery not so much, whoever is responsible for the questionnaire doesn’t relay the information. Drivers were surprised by second floor delivery, they had to redeliver cabinets that were too heavy, on redelivery they again came fully assembled and had to reschedule. Communication is awful when there’s an issue and we’re delayed about 4 weeks now, probably more like 6 weeks because countertops will be delayed as well. Wren relying here saying they tried to reach out is great but a lie, I called every time, never once was reached out to.

Our kitchen is finally finished. Wanted to give a shout out to Melony who really pulled this project through to the finish line. A cabinet piece was cut incorrectly originally & then the wrong piece was shipped instead of the replacement. Melony was able to expedite our orders and get the coordination all done for the holidays. Can’t wait to use our kitchen!

I am only giving Wren a 5 star experience because of Miles in the warranty dept. He is very knowledgeable and so helpful in getting the job done. I have had ongoing problems with my order but Miles was able to fix them. His follow through was excellent. Thank you.

Raven Sky was a pleasure and fun to speak with. She made me feel comfortable and laugh. More CS reps should be like her!

We would like to compliment you CS rep Miles. He was very knowledgeable and it was a pleasure interacting with him. Truly an asset to your department.

Raven-Sky was very friendly and helpful with all our questions, she was very professional and knowledgeable and it was such a pleasure to speak to her

Balto from wren customer service was nothing short of AMAZING. Took the time to listen, addressed all my concerns and gave me reassurance. Balto is a prime example of what customer service should be. GREAT JOB