Bruce I.
Theft
Theft! I wish there was a "Zero Stars" button. I was charged twice, $150, then $149.99 for a non-refundable order. I cancelled, no one ever came out and provided no service, yet they still charged my card. What a racket!
Response from WrenchJun 21, 2024
Bruce, it looks like you chose the "Locked-in Booking Discount" offering when you scheduled your appointment. This means that we give you a discount but that you can't cancel or change the service. We do this because our mechanics' time is valuable, and we have to pay them no matter what. We have held this fee in our system so that you can use it in the future.



