Nigel M.
First time Customer decided to read reviews first
Recently, I’ve noticed my car was leaking oil gotta diagnose, and it was my crankshaft seal. I decided to browse the Internet to look for that part and came across wrench.com. I was very excited with my quote of 256 for parts and labor, and a mechanic to come out and change that part however, the quote was updated to 399 and again $439 I spoke to three different representatives they explained it was due to the labor time being updated so the price increased in addition, I asked how does the payment work she explained to me that I would have to put a card on file. They will withdraw the money as a hold, and when the mechanic is done, the hold will be finalized. I found that kind of fishy me paying for the services and no one came out to do it yet. Another thing that was sketchy was one representative said to me if the Mechanic happens to not show up or does something incorrect, I would have a warranty lol at this point, I decided to think about it and didn’t book the appointment. Something then told me to check out the reviews after reading. The reviews today is April 10 and I will not be booking my appointment after reading you guys reviews I believe every review because I imagined the same thing happening to me. I am not trying to have some guy come out and ruin my vehicle more or not come out at all and I get charged for any type of services because I decided to put my card on file with a hold on the payment this is crazy what y’all got going on wrench.com