Ran
They send jeans that are sized wrong…
They send jeans that are a different size than the tags say and then charge $8 + for a restocking fee to return them!
Wrangler is an American manufacturer of jeans and other clothing items, particularly workwear.
Wrangler (wrangler.com) has 35 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Clothing & Underwear · Durham, North Carolina
Excellent

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Clothing & Underwear · Matthews, North Carolina
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35 approved reviews, newest moderated first
Ran
They send jeans that are a different size than the tags say and then charge $8 + for a restocking fee to return them!
Kenny
The clothing is a fantastic value in my opinion. However, the only reason I will ever order directly from Wrangler again is if I can’t find what I need in stock anywhere else Their shipping is bad and then you get delays ( plural ) on top of that. Don’t even think about calling customer service for help… they are more useless than their shipping policies. They would have got 1 star, but the clothing is good.
Sam
Ordered a jacket from a supposed collab the did with Stranger Things back in December for my daughter. It’s now April, and still, no jacket!
Leslie
I am 59 years old Wrangler products have remained solid quality for years. Anyone complaining you dont know what quality is.
Hector
Canadian shopper here. Don’t do it, just don’t put yourself through the aggravation. I order when the site said “free shipping” but they charged $39.68 for something and did not provide a detailed invoice. Then they decided to send the order in three separate packages. I received the first 10 days after ordering, and it had now been 18 days and nothing else. The shipper (Uniuni) has only an anonymous lying smartass responding to queries. Will I receive the goods? Who knows. I asked Wrangler for help but they have ignored me. Certainly won’t be buying their stuff again.
Dick M.
BUYER BEWARE!! WRANGLER displayed some very disappointing business practices. They had a special - buy one and get the 2nd for half price. I ordered the 2 shirts and paid half price on the 2nd shirt as advertised (their own ordering system calculated the 1/2 price of the 2nd shirt as advertised). Wrangler sent me an email that the order had shipped. A day LATER, Wrangler sent me an email that they canceled the 1st shirt - no explanation of reason why they cancelled it. They then charged me full price for the 2nd shirt and shipped it without my approval. Seems to be a version of the bait and switch consumer rip off scheme at best. An embarrassingly deceiving business practice at worst. Wrangler just lost a customer due to their very shady business practice.
Mark
For some reason, I am unable to place an order through the website and phone system. I have been trying for 5 days now. They cannot "process the order with the information given" on the website. I have verified all of my information being correct for every attempt to place the order. Through the phone system, I have tried placing the order several times. It charges my card, then immediately refunds it for some reason only known to them. They will not tell me the reason why. They just tell me to wait 24 hours to attempt again. It cannot be that hard to place an order for jeans. I can purchase other items from other websites much easier than the Sisyphian task that is ordering from their website.
Trish
I returned a pair of pants. They received the order last Thursday and I’m still waiting on a refund. I’ve called and asked to speak with a supervisor and she was just as rude. I will NEVER do business with Wrangler again. Beware of this company. There’s definitely better products out there and it doesn’t take almost a week to process a refund which I still haven’t received. I will be notifying the Better Businesss Bureau