WP Swings Reviews | Read Customer Reviews of wpswings.com

WP Swings Reviews | Read Customer Reviews of wpswings.com

WP Swings reviews

788 approved reviews, newest moderated first

David Paul Joseph C.
Aug 19, 2024
Bought their subscription plugin
Bought their subscription plugin, it worked fine but lacked some functionality, requested a refund within 15 minutes of purchasing, they asked for money for customization on what is considered a basic part of subscriptions, I requested a refund and they have stopped replying.
Response from WP SwingsAug 22, 2024
Hello David, We strive to deliver all the features we’ve outlined, and we’re always happy to discuss any additional requests. However, additional features may require extra time and resources. We kindly ask for your cooperation with our support team, who are here to assist you with any specific needs you may have. Please know that we’re fully committed to helping you, and we’re always here to provide the support you need.
Report
Shajia K.
Aug 15, 2024
They spent almost 30 minutes listening…
They spent almost 30 minutes listening and helping me.
Response from WP SwingsAug 20, 2024
Thank you Shajia Khan for rating us 5. Feel free to connect us again if you need further assistance.
Report
Daniela
Aug 13, 2024
Rápida respuesta
Rápida respuesta
Response from WP SwingsAug 14, 2024
Gracias por tus comentarios Daniela
Report
Donatas R.
Aug 13, 2024
Terrible
Bad customer support, charged my after one year and refused to refund, were rude and unrpofessional, even didnt know how to cancel the subscription. Not recommended. They even stop talking to you on chats and leave you without answered questions.
Response from WP SwingsAug 22, 2024
Hello Donatas, We sincerely apologize for any inconvenience this may have caused. It seems there may have been a misunderstanding. While it's important for our customers to check and use the plugin after purchase, we are always here to help if you need any assistance. We do notify our clients when they purchase the plugin that recurring charges will occur. However, we understand that sometimes things can be overlooked. We value every customer and are fully committed to providing the support you need. Please feel free to reach out to us for any help—we’re here to assist you.
Report
Julia
Aug 7, 2024
Refus de me rembourser après erreurs fatales du support…
Il manquait des options à mon Plug-in et la page de paiement ne marchait pas (problématique pour une site qui fait de la vente en ligne), j'ai contacté l'équipe pour obtenir leur aide et ils ont été très réactifs SAUF QUE : ils ne savaient pas comment accéder à mon wordpress, ils ont fait du code sur mon site qui a tout fait buguer, le prix des articles apparaissait doublé dans le panier, les 3/4 des pages ne s'affichaient plus... J'ai mis des semaines à tout corriger, et aujourd'hui après des moins à insister ils refusent de me rembourser, me font tourner en bourrique, alors que je remplis toutes les conditions de remboursement. Ils me ghostent ou me disent qu'ils peuvent intervenir pour solutionner le problème sauf que... je n'ai plus confiance et je n'ai pas le temps de prendre ce risque. Encore une boite qui est super tant qu'on n'a aucun problème. Pour ma part, c'est une énorme déception.
Report
marco B.
Aug 1, 2024
Very good plugin
Very good plugin, and the support too!
Response from WP SwingsAug 2, 2024
Thanks Marco Battaglia for rating us with 5-star. Your review made our day more awesome.
Report
Stephen C.
Jul 31, 2024
Excellent support!
Excellent support! Thank you to WP Swings for your excellent support and answers to all my queries. Definitely recommend
Response from WP SwingsAug 1, 2024
Thank you Stephen for your kind words! We're thrilled to hear that you're satisfied with our support and that we could answer all your queries. Your recommendation means a lot to us. If you need anything else, we're always here to help!
Report
Laura S.
Jul 29, 2024
Helpful & Responsive
Ishant was very helpful and patient walking me through the basic set up for the Subscriptions plugin. I was very glad I could chat with someone so quickly.
Response from WP SwingsJul 30, 2024
Thank you Laura Slezinger for your kind words! We're thrilled to hear that our support team member provided you with excellent assistance and made your setup process smooth. At WP Swings, customer satisfaction is our top priority, and we're always here to help. If you have any more questions or need further assistance, feel free to reach out to us anytime.
Report