Sanna
They resolved my issue very fast
They resolved my issue very fast. It took less then an hour to fix it.
Response from WP SwingsJul 30, 2024
Glad to hear your experience Sanna, Thank you so much for rating us.

We build quality WordPress and WooCommerce plugins [Freemium] which have shown proven results in enhancing any business' growth and their website features. After working in the WordPress niche for 7+ years, we have handpicked our bestseller plugins for improvisation and aim to make them industry standards.
WP Swings (wpswings.com) has 788 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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IT & Communication · Beaverton, Oregon
Excellent

IT & Communication · Portland, Oregon
Excellent

IT & Communication · Gresham, Oregon
Excellent

IT & Communication · Portland, Oregon
Excellent
788 approved reviews, newest moderated first
Sanna
They resolved my issue very fast. It took less then an hour to fix it.
Response from WP SwingsJul 30, 2024
Glad to hear your experience Sanna, Thank you so much for rating us.
Timmy
Had some issues with conflicting plugin which made the site not work at all (stage site so no sweat). Customer support was very helpful and engaged. big up :)
Response from WP SwingsJul 29, 2024
Thank you for your feedback! We're sorry to hear about the initial issues with the conflicting plugin, but we're delighted that our customer support team was able to assist you effectively. Your appreciation means a lot to us. If you have any further questions or need additional assistance, please don't hesitate to reach out. We're here to help!
Yves S.
The support at WP Swings is reactive. They gave me a quick fix for my issue.
Response from WP SwingsJul 29, 2024
Thank you Yves Saint-Lary for your feedback! We're thrilled to hear that our support team at WP Swings was able to provide a quick fix for your issue. If you need any further assistance, feel free to reach out.
Kris O.
I have tried to cancel my WPSwings subscription pro plugin because I do not like or want to use there plugin. I paid for the pro version over $100 and asked for a refund. The only way they give refunds is if there is a problem with the plugin and they can't fix it. There is NOTHING wrong with the plugin I have chosen to go a different route. I haven't even had it a month which most every other plugin developer gives or offers a 30 days return. WPSwings does not so SAVE your money! It's a BIG HASSLE.
Response from WP SwingsJul 29, 2024
Hello, We have checked your query, and as per discussion you dont have any issue which is related to the plugin We have also asked you to share us the issue, in response you said that there is NO issue in the plugin, So as per our policy without having issues, there will be no refunds, In case you want any help we are always ready for the help Thank you
Mike
I have spent 3 weeks fighting with this company over their refund policy. I purchased their PDF plugin and they state that it is fully integrated with ACF fields which is is not. The image field just rendered the post ID, it did not support repeater fields and the list goes on. When I requested the refund, they offered to fix the issue. They did fix the image issue but there are no intuitive ways to size the image. They say to use CSS but there is no way to target the markup because I can't see the markup. The repeater field is still not working correctly. I have asked for a refund at least 12 times and each time they say, "our plugin developers will fix it". This has gone one for 3 weeks and I'm still not able to use the plug and they still won't send the refund. DO NOT TRUST THIS COMPANY. They will post here like other posts and say that they have fixed the issues but they have not. I'm happy to share the email thread with anyone who asks just to show how ridiculous this company is. If the plugin works for you out of the box then you're lucky. If not, then you're screwed. This company cannot be trusted.
Response from WP SwingsJul 30, 2024
Hello, We sincerely apologize for the inconvenience and frustration you’ve experienced with our PDF plugin. Our team has been dedicated to addressing each of your concerns promptly, and we have resolved the image field issue as promised. However, we understand that you're still facing challenges with the repeater field and image sizing. We would like to clarify that the issues you are experiencing may be due to server caching on your site. Our developers have thoroughly tested the plugin and confirmed that it is functioning correctly on our end. We have shared detailed instructions and evidence that demonstrate the plugin working as intended. We truly regret that this has not resolved your issues and understand your disappointment. Our primary goal is to ensure our customers are satisfied with our products. Therefore, we are committed to working closely with you to resolve any remaining problems. We also take your feedback seriously and will continue to improve our plugin to better meet user needs. Once again, we apologize for any inconvenience caused and appreciate your patience and understanding. Regards,
Joster N.
Great plugin and support is very fast, friendly and professional I would highly recommend it.
Response from WP SwingsJul 22, 2024
Thank you Joster Ngozo for your feedback and rating us with 5-star.
Mara G.
Subscriptions For WooCommerce Pro, by WP Swings, estoy realizando la configuracion de pagos recurrentes en mi tienda, me parece que es una excelente opcion. Los contacte para soporte y el ejecutivo ha sido muy amable con toda la informacion proporcionada.
Response from WP SwingsJul 17, 2024
¡Gracias por compartir tu experiencia! Nos alegra saber que estás encontrando útil el plugin Subscriptions For WooCommerce Pro de WP Swings y que has recibido un excelente soporte por parte de nuestro equipo. Si tienes alguna otra pregunta o necesitas más ayuda, no dudes en contactarnos. ¡Estamos aquí para ayudarte a que tu tienda funcione sin problemas con pagos recurrentes!
Paul
I am very pleased with the support I received. The team quickly resolved my issue, demonstrating professionalism and efficiency. Their prompt assistance ensured that everything was back on track in no time. Thank you for your excellent service!
Response from WP SwingsJul 17, 2024
Thank you for your positive feedback! We're thrilled to hear that our support team was able to resolve your issue quickly and efficiently. We pride ourselves on providing professional and prompt assistance to our customers. If you need any further help, please don't hesitate to reach out. We're always here to ensure everything runs smoothly for you. Thank you for choosing our service!