Sabin F.
Subscription plugin does not work, no refund
Subscription plugin does not work as intended on our woo-commerce website, WP Swings technical team could not fix it after wasting a lot of time. They did not acknowledge the plugin was not working properly and did not offer refund. It was like talking to birds. Be aware. We had to delete it from our website and purchase somewhere else.
Response from WP SwingsJan 3, 2025
We sincerely apologize for the inconvenience you experienced with our subscription plugin and for the time you spent attempting to resolve the issue. Our aim is to provide reliable and efficient solutions for all our customers, and we regret that we did not meet your expectations in this instance. Regarding the issue, while our plugin is designed to cater to a wide range of requirements, we understand that some specific needs may require customization beyond the default functionality. If we are unable to resolve the issue you encountered, we will proceed with a refund as per our policy.




