Woxer was created to give anyone seeking better options the freedom to move through life on their own terms.Designed for every part of life, Woxer reimagines underwear for everyday life, empowering wearers to choose how they move through the day. From the court to the office, Woxer is built to perform so you can thrive.Designed to move with you, support you, and never hold you back. Comfort that moves with you. Confidence, worn.
Woxer (woxer.com) has 67 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
Also known as
woxer.com
Website
woxer.com
Category
Clothing & Underwear
Location
Miami, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 52% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I liked the Woxers that I got (both with and without pad liners and various lengths. However, two of the five or so pairs that I bought started developing holes almost immediately (one within the first wash by the seams and one after a few months of non-everyday wear). I'm overall disappointed that 2/5 pairs are already getting to the end point of wear because there are almost pinky-nail sized holes forming.
Response from WoxerJun 21, 2026
Hi Rachael,
Thank you for your feedback. We’re glad to hear you liked the fit, but we’re sorry to learn that some of your pairs developed holes so quickly. That’s definitely not the quality we aim to provide.
Please reach out to [email protected] with photos of the damaged items and your order information so our team can review them. We appreciate you bringing this to our attention and are always working to improve the durability of our products. 💛
JI
Joan I.
Chafing nightmare. Keep reading, though.
I woke up from a nightmare about my underwear chafing me. I am a charter bus driver that and I do a lot of airport and seaport pick-up and drop-off work. So, a lot of getting in and out of the seat, bending, lifting luggage, crawling on hands and knees to retrieve items. CHAFING. LOTS of chafing.
After waking up, I got online (about 3AM) and started searching. Came across the Woxer website and the heavens opened. Angels sang, harps played, light beams. You get the point. I ordered ten pairs on the spot. When the package arrived, I was pretty amazed at how heavy ten pairs of underwear could be.
Of my first ten, I still have seven. It's been about two years. I've ordered more. I've told other women about the brand and the site. At work the other day, I told two of my co-workers I could walk around in my underwear and they wouldn't know the difference. Then, I proved that by taking my shorts off. (Yeah, I know, but why should men be the only ones to rock around in comfortable underwear? I did put my shorts back on!)
I know not everyone is going to have my same experience. I've read reviews, and can understand the frustration. I've never gotten as much wear from other brands as I have from Woxers. I will be wearing these for ever. They are great for my type of job, they are ridiculously comfortable, and I have not had chafing issues since starting my path with them.
Thanks for making a good product. I appreciate what you do.
Response from WoxerMay 26, 2026
Hi Joan,
This absolutely made our day 💛 Thank you so much for sharing your experience and for supporting Woxer over the years.
We’re so happy to hear Woxer has kept you comfortable during long work days and helped with the chafing issues — that’s exactly why we created them.
Thank you again for being part of the Woxer community!
MO
monochromatica
Poor quality with a limited time to return.
Originally I started purchasing from Woxer to get away from the transphobic company that is TomBoyX - I wanted boxer briefs made of modal that came in a wide variety of colors and sizes. I thought Woxer fit the bill, and decided to give them a try. A few orders later (because initially I was happy with their products), and problems started occurring.
A bra I purchased on March 10, 2026 (it is now May 25th, 2026) is starting to essentially fall apart - the band is waving/waffling horribly. Due to the order being more than 45 days old, I can no longer return it. I have a pair of underwear that developed holes around the stitching of the gusset that I purchased in November of 2025 (and again it's May 25th, 2026), roughly 6 months ago. I have another pair of underwear I purchased on April 7th, 2026 that developed a hole near the band on the side; this is the only item they were willing to replace/refund, and I had to deal with a crappy AI chatbot first, then a less than helpful customer service agent (they acted as if I could return all 3 items, but I could actually only return the pair of underwear I purchased in April, and they said they were making an exception, because the order is more than 45 days old).
I've had Hanes brand underwear, the cheapest ones on the market, last for almost 10 years, yet these premium Woxer underwear and bras I've paid top dollar for won't even last 45 days to a year while following the washing instructions to a T? This brand is a ripoff, and their products are garbage. Avoid at all costs!
Response from WoxerMay 26, 2026
Hello,
We’re really sorry to hear about your experience and understand your frustration. The quality issues you described are not the standard we aim to provide.
While the order was outside of our 45-day return window, our support team did make an exception and provided instructions through our returns portal so the damaged items could be reviewed with photos and replacements could be issued.
We truly appreciate you bringing this feedback to our attention, as we’re continuously working to improve both our products and customer experience.
JS
Jennifer S.
If I could give zero I would
If I could give zero I would. 1. Filtered to boy shorts but somehow received briefs. 2. Their stupid chatbot can’t find orders with names, emails, order numbers or addresses.
3. The return process is cumbersome, probably on purpose.
Response from WoxerMay 11, 2026
Hello Jennifer,
We’re sorry to hear you were disappointed with the fit and overall experience. The style you received was the one selected on the order, but we understand it may not have matched your expectations for a boyshort fit.
We also understand the frustration with the chatbot and return experience, and we appreciate you sharing this feedback with us as we continue working to improve both.
JR
Jamie R.
Stretched out bra bands
I have more than 50 pairs of woxer star underwear and I love them. I also have if not 50 but close to 50 woxer bras and I gotta say I'm very disappointed with them. Almost every bra I have ordered the band is stretched out. It didn't happen when I was on my woxer addiction buying spree. But I've noticed that the band after a couple months does not hold up. For the amount of money we pay for them they should last longer than a couple months. This is why I have stopped purchasing and it's very disappointing because I finally found a brand that I was completely comfortable with. Somehow please you gotta find a way to make the bands on the bras last. Please
Response from WoxerApr 13, 2026
Hi Jamie,
Thank you so much for your loyalty — it truly means a lot to us. We’re really sorry to hear about your experience with the bra bands, especially after having such a great experience with our underwear.
This shouldn’t be happening, and we’ve been actively working on improving the durability of our bands. Your feedback is incredibly valuable and has been shared with our product team.
If you’d like, please reach out to [email protected]
with your order details so we can take a closer look and assist you further.
CS
Cait S.
Shit quality for the price.
EDIT/UPDATE: Had an exchange with customer service and Woxer was really responsive to the issue. They explained that since my original order that they have changed the vendor for the waistbands, and offered to make it right by sending a replacement order. Can confirm that the waistband is indeed a different, much sturdier material. Will be checking back in a few months time to update my review based on how these boxers age (while of course respecting washing instructions.)
Bought some Woxers...were very excited to try out some undies in the cuts that they offer. A month into wearing them the waistband has stretched out tremendously (nothing to do with my size or the undies' size...), and one pair developed holes along the seems. They were nice to send a replacement but I had to pay for shipping.
Now 10 months later, all of the waistbands have stretched out, there are holes everywhere, even though I'm respecting the washing guidelines and I bought the appropriate size for my body.
Shit quality for the price. Really disappointed.
Response from WoxerMar 10, 2026
Hi Cait,
We’re really sorry to hear about your experience. We’ve since improved the quality of our waistbands, and what you described shouldn’t be happening.
Please reach out to [email protected]
with your order details — we’ll be happy to replace them for you.
JO
Jordan O.
I’m saddened to write a bad review…
I’m saddened to write a bad review about Woxer after my years of being a customer and subscriber. The quality of their product has went downhill. I have bought several pairs that upon first use the waistband stretched out tremendously. I tried to give them a grace period to maybe fix this issue but still no. I have an old pair of TomboyX boxers that are still in great shape with no waste band wear or holes that are older than all my pairs of woxers. Bad quality for the price :(
Response from WoxerMar 9, 2026
Hi Jordan,
Thank you for being a long-time Woxer customer and for taking the time to share this feedback. We’re truly sorry to hear that the recent pairs you received didn’t meet the quality you’ve come to expect from us.
Quality is extremely important to us, and hearing that the waistband stretched out so quickly is definitely concerning. We appreciate you giving us the benefit of the doubt and continuing to try our products. Your feedback helps us identify issues and improve future production.
Please reach out to our support team at [email protected] with your order number so we can take a closer look and help make this right. We really value your loyalty and hope to restore your confidence in Woxer.
MA
MA
Horrible, do not buy
Horrible! DO NOT BUY FROM THEM. I’ve literally never been gaslit like I have by this company! I ordered $50 briefs and was informed the package was delivered. It was not. I know this because I was home the whole time AND had security footage to double check. I wrote to their alleged customer service email, MULTIPLE times, and they never answered. I wrote on social media, nothing. Finally I tried again six months later to the exact same email address, and someone wrote back saying “oh sorry it’s outside of the returns window.” Excuse me?? Refund me! They wrote back again, saying “you wrote to the noreply email which we don’t check, and also the package was delivered.” I had included the entire thread in my emails, and had very clearly written to their support address, not the noreply address. And they can pretend it was delivered all day long, it simply was not. Reading the multiple reviews here of other people having the exact same experience is validating and makes me seriously wonder if this is a fraudulent company.
Response from WoxerMar 3, 2026
We’re really sorry to hear about your experience and understand how frustrating this situation must have been.
After reviewing your case, our team confirmed that the order was marked as delivered by the carrier. Because the request came well after our refund window had passed, we were unfortunately unable to process a refund in line with our policy. That said, we still wanted to help and offered a store credit as a solution.
If you’d still like assistance using that credit or have any other questions, please feel free to reach out to our support team at [email protected] and we’ll be happy to help. We appreciate you bringing this to our attention and hope we can improve your experience moving forward.