WoxerReviews of woxer.com

This is the first order I place from France. My products arrived within 9 days. They were easily delivered to my mailbox. When ordering bras, I was worried that even though I measured like they said, the bras would not fit and how difficult the return would be from overseas. But, they fit perfectly! I am so happy with their products that I have been using for the last 4 or 5 years. Thank you Woxer!

I placed an order of almost $200 and never received my order though it said that it was delivered. It was placed supposedly in my mailbox which is far from the front of the house on the main road. Anyone could have taken the package as my mailbox is not big. Woxer customer service says that since it was placed in my mailbox I should take this issue up with the delivery company. The delivery company is not taking responsibility for this. So I am out of $200 and no items. This is something that has never happened to me or my wife in the 5 years living here. And usually if something is not right with any delivered merchandise, we have never had any issues with the company. CUSTOMERS BEWARE OF PURCHASING FROM WOXER! I bought these items as a gift for my wife! It’s the first time purchasing such items for her and this experience has caused me to go on personal to purchase clothing.! OH!!! And Woxer does not have a phone to speak to anyone IN PERSONE! You have to deal with email.

Don’t waste your money! Don’t waste your time! I wish I had looked at this page before because it has at least half one star reviews and I can tell you why. I spent over $100 on woxer briefs after hearing rave reviews from a friend. Unfortunately, I ordered a size too big and thought that since they were brand new, I knew I could exchange unopened items. Nope! Could not return brand new items because they were on sale or because they were a mystery item. But it gets worse. I sent four or five emails trying to figure out how to get even a store credit and still haven’t gotten the information I asked for. I’m taking a step toward good mental health. I’m going to throw these brand new underwear directly into the trashcan and I am done with WOXER and their “customer service”.

Boxer de bonne qualité surtout au niveau de l’élastique après une grosse fouinasse du futur !!! Il a claqué mais est très bien resté en place. Je recommande fortement !! Vive la fouinasse !!!! Piiiiiiuf

*updated from 1 star to 3 star after woxer responded and supplied a pathway to resolve the issue* --- updated review --- Thankful that Woxer reached out and I was able to get replacements for the defective undies. I am still disappointed it took a bad review on this site for them to act, rather than thru the original support thread, but I get that AI is a new tool and folks are doing their best to work with it for efficiency. Very happy with the quality of the undies that weren't defective. Will conciser purchasing with them in the future. ----- original review --- I bought 5 pairs of underwear, expecting high quality and longevity given the price. 3 out of 5 of the underwear have defective waistbands, rendering the underwear unusable, as the elastic no longer functions to hold them in place. I emailed their customer service and got an ai-bot response simply explaining that since I was outside of the 45 purchase day window, there was nothing to be done. Very disappointed that I spent so much on underwear that didn't last a year.

So comfortable… until the waistband gives up I originally purchased just a few pairs of Woxers to try them out and absolutely loved them. They were seriously some of the most comfortable underwear I had ever worn. No riding up, no digging in, no constantly adjusting things that have somehow migrated to places they have no business being. 😂 I could put them on in the morning, wear them all day, and basically forget I was wearing underwear—which, in my opinion, is exactly what good underwear should accomplish. I was so excited that I had finally found comfortable underwear that I went back and ordered several more pairs. Unfortunately, within just a few months, the waistbands on several pairs stretched out so badly that they became unwearable and I had to throw them away. One pair also developed a hole. I'm extremely disappointed. These are not inexpensive underwear, and for the price, I expected them to last considerably longer than a few months. I genuinely love the fit, fabric, and comfort, which honestly makes this even more frustrating. I finally found underwear I actually wanted to buy more of—only to discover that the quality doesn't seem to match the price. If the waistband quality were improved, I would happily keep buying them. As they are, I just can't justify spending this much on underwear that may need to be thrown away after only a few months.

I bought their underwear for years. I stopped for two major reasons: 1) their underwear bands melt/warp when subjected to light amounts of heat. This happened to several of my pairs even on my dryer’s lowest cycle and Woxer was never responsive to me when I attempted to contact them about it. These items are expensive and I would expect the company to make this right, but they refuse to acknowledge the issue. 2) I made a large purchase of underwear earlier this year, after being a customer for several years. They apparently decided to make a new type of boxers that were shorter than the ones I have been buying, but the pictures looked identical and the item’s title did not denote the difference. I realized my mistake after purchasing and before they had shipped. Woxer refused to allow me to modify my order to the correct items despite the price being the same and despite my long history of buying their products. I sent the items back anyway and woxer not only refused the refund, but they never sent the items back. When I tried to dispute through my bank they refused to back down. Now I’m out over $80 for items I don’t even have. Do not buy from this unethical company.

I love the way Woxers look and fit. The only issue I have—and it's a significant one—is that they don't hold up well over time. The elastic loses its stretch, and the fabric wears out quickly, eventually developing holes.