My experience with WOW was great. The salesperson explained everything in very descriptive detail and answered all of my questions/concerns. The installation was completed within 24 hours and I was up and running the next morning. The installation tech was very knowledgeable and guided me in the most optimal positioning of the equipment. He answered all of my questions and guided me through the app setup process.
RA
Rachel
Excellent experience!
Excellent experience!! The salesperson who came to my door described everything perfectly. My internet bill was decreased and my speeds were exactly what I pay for. The tech that came through was professional and he set up my house with an extra booster which brought signal to the upstairs. If I could give 10 stars. 10/10.
SI
Sig
Great luggage
Absolutely beautiful luggage. Had a little hiccup with delivery but Brody in customer service took care of it. He followed up to make sure I got my luggage . That is excellent customer service! Thank you!
MM
Mike M.
Great Service with Wowway
I had a crew at my property installing a new fence and they accidentally cut through the Wowway cable that runs to my house. It was already after 4:00 pm when I called Wow, and James from Wowway sent a technician first thing the next morning. The technician (A Gaines) was here by 8:00 am and ran a completely new cable. I thought they could just splice the old cable, but he informed me that they do not splice cable. The new cable is double shielded unlike the old, single shielded cable, so it should hold up better and prevent interference better. Within about 30 minutes after his arrival, he had the new cable strung and connected and my internet and streaming were back up and running. The very next day at about 8:00 am, the Wowway guy who buries the cable was outside my house, and in no time, he had the new cable buried, run under my sidewalk, and connected again. I had minimal down time. Both technicians were prompt, courteous, and efficient. Great job, Wowway. I sincerely appreciate the quick response, and I highly recommend your service.
AN
Antonella
GREAT CUSTOMER SERVICE
Went to WOW moblemobile at Vaughan Mills . GREAT customer service from Abbie . He found me the best plan and was very honest and knowledgeable. Thanks again
DV
Dena V.
I have no problems at all
I have no problems at all.
They are very helpful on the phone
They are open late if you need to call them.
Down load the app. You can do everything on there.
JA
Jason
Newton Obeng was very patient…
Newton Obeng was very patient ,professional ,and helpful in resolving some issues assisting me with getting YOUTUBE TV activated. He should be recognized as a valuable asset to your company. Good person!! Not just a number how some companies treat employees. He should get an increase in salary. Thank you very much.
Jason
PR
Paulette R.
I was connected to Frances through my cousin Kimmy…
I was connected to Frances through my cousin Kim. I am very thankful. Frances is a blessing that came into my life at the right time because I felt poisoned with all the medications I was taking. I feel so liberated now that I followed Frances recommendations after only 5 weeks. She is an angel in disguise. I would recommend her to anyone who are on medications for digestion and diagnosed with diseases before you get to where I brought my body. At first it might not be easy but it is so worth it. Don’t hesitate! Do it! I am feeling so much better and finding myself again
Thank you Kim and Frances