Wowpetsmart is listed under Children's Entertainment.
Wowpetsmart (wowpetsmart.com) has 522 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Children's Entertainment · Belgium, Wisconsin
Excellent
Children's Entertainment · New York, New York
Excellent
Children's Entertainment · New York, New York
Excellent
Children's Entertainment · Swanton
Excellent
522 approved reviews, newest moderated first
Sean M.
These toys are total garbage. Received ours and within 20 minutes they were both destroyed. I emailed customer service for the supposed "lifetime replacement" and so far I've heard nothing. Based on the reviews that I've seen here, I'm not expecting a response now. That's $33 down the drain, DO NOT purchase from this company!
Alissa Brody T.
Would do ZERO stars if that is a choice Absolute garbage Destroyed in 30 seconds and customer service does NOT answer phone or email Replacement cost 7.99 in shipping and why would I want to spend more money. Scammed for $33 - my bad Don’t ever buy anything from these theives
Jeannine W.
Chew toy lasted 10 Minutes Purchased from an ad on Facebook they guaranteed a replacement if the toy was chewed! My fault, I didn’t read the reviews, I paid through PayPal and tried to get a refund, of course they did not respond. Learned my lesson. It’s a different world, you can’t trust anybody’s word anymore, sad.
Scott S.
We only received half of the order of 4 chew toys ($75.69 total). These were all chew animals for strong chewers. Of the 2 that did show up, our 7# yorkie chewed through both of them in the first 30 minutes after they arrived. I emailed customer support several times requesting a refund for the entire order. After almost 3 months, no response. I have tried their phone number on their customer support page and it is always just a busy signal. I tried to dispute via my credit card company but Wow just sent them the delivery notice and said the order was fulfilled. This is a total crap company with ZERO customer support and pitiful product quality. DO NOT BUY ANYTHING FROM THEM -- IT'S A WASTE OF YOUR MONEY AND TIME. Need to be refunded for the 2 items that did not show up at all and need to refund the cheap chew toys that cannot last even 1 day.
heidi S.
I ordered from them back on Aug 8 have not received my toys . My tracking keeps telling me the package is trapped in Jamaica Bay N.Y Fast tracking facility....SCAM big time....sorry i wasted my money to. Avoid them !
Erin K.
I wish I looked for these reviews before buying. They are indestructible toys that I paid $60 for lasted five minutes. I have had dollar store toys last weeks longer. Do not buy they do not honour their policy they offer a replacement but you have to pay the shipping, I contacted them eight times wanting a refund and they keep sending me the same copied response with links to other toys that if I buy $30 worth they will send me an extra toy free . I keep telling them I want a refund and I have gotten nowhere with it. They are a scam company do not buy.
Elaine M.
Spent nearly €32 on two toys a month ago which failed to arrive. Tracking number given does not seem to exist. Emailed company and have received no reply. As others have said, I wish I had read the reviews before hand and would not have wasted my money on what is now obviously a complete sham
Holly H.
I just wish i had read the reviews here before wasting my money! Do not buy from here, you can get the exact same toys from Temu at a fraction of the price and they last longer! No response from customer service after 6 emails and 3 weeks later!