Wowpetsmart is listed under Children's Entertainment.
Wowpetsmart (wowpetsmart.com) has 522 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Children's Entertainment · Belgium, Wisconsin
Excellent
Children's Entertainment · New York, New York
Excellent
Children's Entertainment · New York, New York
Excellent
Children's Entertainment · Swanton
Excellent
522 approved reviews, newest moderated first
Amy P.
Before Christmas, I took advantage of the BOGO sale with a “rip it and replace it” guarantee. I have sent 2 emails to customer service with my receipt and photo on December 27th and January 9th and crickets. Do not purchase from Wowpetsmart if you expect them to stand behind their products.
Marie D.
Ordered two of their so called indestructible toys for Christmas gifts. They say they are guaranteed not to tear, well the dog tore it apart in one day! I emailed them and have never heard back, so can only say it’s a scam!
Renee H.
Scam, ordered in December 2024. Have not yet received, wont answer emails and the phone number does not work
Renee O.
Ordered mid-November, two months ago now. Haven't received anything. Emailed twice, no response. Phone # is 'unassigned'. I think we've been ripped off.
Heidi
I ordered their product back in November of 2024 - we did have a mail strike but the moment it was over I emailed 3 times to get the status of the shipment with absolutely no response and the number listed in not in service. Can't talk to the quality at this point but if its anything like their customer service it will 100% SUCK
Brenno
Would put zero stars if I could. Took my dog 20 min to destroy toy. Emailed for a replacement. Ignored and then blocked. Avoid this company. An obvious scam
Jennifer F.
I would give a zero of if I could. TOTAL SCAM! Took forever to be delivered and return address came from “Jason”. My 21lb dog tore up all 4 toys in less than a minute. I emailed and asked for a refund. Total false advertising. I didn’t want a replacement as these are not even safe, I wanted my money back. I got a email about ordering a replacement for a cost. I respond and got the same email. I responded 4 more times and got the same email. So no one ever reads the messages and they obviously set up their business model to expect replacements so all emails get this canned response. I wish someone would start a lawsuit because this is 100% against the law. I bet they know most people won’t even pay for the replacements either so they keep their money and their crappy inventory. They need to be stopped!
Danny M.
Total scammers, indestructible toys they are definitely not, I bought 2 & they lasted a day. DO NOT BUY FROM THIS COMPANY