WorthpointReviews of worthpoint.com

I run an estate sale company and I have been a paying member of Worthpoint for years and years. Lately, every time I try to log in, they tell me it’s not the right password or user name, so I enter the user name, change the password, and then the next day I try to log on, and nothing has been updated. Now I’m getting the message, “Too many attempts to log on” and they won’t let me log on. Well of course there are too many attempts to log on, because I must try about a dozen times thinking somehow I’ve entered something wrong, so I try to reach customer service on the phone, which is of course an exercise in futility, so I try online and they send about 20 of those irritating verification images that prove you’re not a robot - click on the number of squares that bicycles are in, or crosswalks, or stoplights - and the image is blurred and it’s just tricky enough that you ask yourself, “Does that sliver of a bicycle tire in one of the squares count?” What a mess of baloney. Why can’t you just be an honorable company and do the right thing. You’ve raised your prices and the service just sucks. I have now spent a ridiculous hour of my valuable time trying to just log in. Even trying to write this review was a major hassle. I belong to a nationwide estate sale providers forum and also a large eBay sellers discussion group and I guess I’m going to have to share my thoughts and experiences with them as well, since this is becoming a joke.

I signed up to a "Free Trial" for one week with this company. I was able to reveal one price for one item, before it again blanked out the prices and said I needed to upgrade my subscription, so I did not even get a weeks free trial for this, which from reading other reviews, it would appear that other people have had this same issue as well. I then tried to cancel my subscription, for which it repeatedly told me I did not have one. And then before 7 days was up, I was debited £31.90 from my account. I have emailed Worthpoint as I am from the UK, so I am unable to call them up. And this was 3 days a go with still no response. Customer service is very slow, and pretty abysmal so far. I have seen that Worthpoint have kindly refunded a few of the unhappy customers on here, and I feel as though I can only hope for them to reply to my emails! I wouldn't recommend this company at the moment, it's all a bit unclear and very upsetting to be charged for a service you did not receive and tried to cancel multiple times! And seeing as so many other customers have had the same problems over and over, you'd think they'd change the way they operate by now! I will update my review if I ever get a reply from them.

I signed up for Worthpoint in order to research what similar items have sold for. I was told that in order to see pricing I had to have an account. I signed up for an account (albeit with a 7-day trial period), but when I again tried to find out pricing of a specific item, I was then told that in order to see price sold for that I would need to "upgrade" my account. To upgrade I needed to pay an additional fee that was NOT a trial period price and would be billed immediately to my credit card. I think this qualifies as "bait and switch". Very unethical company !

We have used Worthpoint for years and have found it to be a valuable tool in our on-line eBay Store.

Have been selling on eBay for over 20 years--at times while researching an item, in effort to establish a realistic worth, I end up at Worthpoint. Having submitted in excess of 80,000 photographs for my 20 year user ids on eBay, not unusual for me to see a photo of an item which I had posted years ago. What allows Worthpoint to sell my photos ?

The site states: "Free for 7 days or 7 price lookups. You'll only be billed if you continue the service without cancelling". They can clearly see I logged on to their site one day, for one item. I did not 'continue the service' - so did not cancel. 2 months later I notice I've been billed for 2 months. They would only refund one month. When I asked who else to speak with a manager, I was told "I was speaking to the supervisor - and if I attempted to contact the company they would only direct me to her so it isn't worth it". Sad way to get money As it has been said numerous times in these (and other site) comments - they should either refund those who did not use the site, or change the way they are doing things so this would not continue happening.

App simply does not work on android phones. Loads a white screen then freezes over and over again. Re-install does not fix problem. Customer service at Worthpoint is completely unresponsive. This is an expensive subscription for a CrApp App. ***Update*** it took me a full hour and 7 phone calls to Worthpoint this a.m. to get a human on the phone. Thoroughly frustrating experience. After 9 or 10 times re-installing the app, it finally seems to be working. Wasted a lot of time messing with this.

Worthpoint is fantastic if you're a reseller and know what you are doing. It archives eBay listings for years. I might find one comp on eBay sold listings but dozens on Worthpoint. You might not want to use this if you can't read. Many of the complaints are about the trial period. I'm not sure how much more clear they can be. Does it need to be in picture book form? So if you're a skilled seller who is capable of 4th grade level reading comprehension, this is for you.