WorthPoint - A community dedicated to antiques, collectibles, memorabilia, and the valuation of rare items. Research and get appraisals for your antiques, collectibles, memorabilia, art, and more. What’s it Worth?
Worthpoint (worthpoint.com) has 409 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Also known as
worthpoint.com
Website
worthpoint.com
Category
Professional Organizations
Location
Atlanta, Georgia
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 66% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Hello, do you answer emails ?i have a question about the subscription. I wrote and i don’t have an answere. ( i don’t live in the USA. Thanks
Response from WorthpointAug 25, 2021
Hello Pablo,
Thank you for your review. We are always happy to assist our customers and certainly do answer our emails. We see that your subscription questions were answered via email on 08/17/21. We hope that we were able to clear up the questions you had, and if you need any assistance again in the future, please don’t hesitate to contact us. Thank you for your subscription, and we hope you enjoy your access to WorthPoint.
WorthPoint Team
[email protected]
RS
RM S.
EXCELLENT CUSTOMER SERVICE
I had an issue with my account and when I called I got excellent and fast help with my problem. I use Worthpoint very often and find it very helpful in my buy and sell research.
Response from WorthpointAug 12, 2021
Hello RM,
Thanks for your review! It’s great to know that you received great service from our team. We appreciate your business, and look forward to helping you again if you need us.
WorthPoint Team
[email protected]
VI
Vickie
Not at all what I expected, don't be as gullible as I was.
They say free 7 day trial. After signing up you find out it is 7 days but only 7 lookups. The lookups were from 2014, 2011 etc. of no use to me. I tried to cancel online. Their directions to cancel online did not work so I opted to contact them via email and told them I wanted to cancel my trial. That didn't work so I finally called them. I am being refunded 1 month but since I expected that first charge to be reversed and I finally had to call to cancel I am out 1 month's fee of not even using my free 7. I think it is a scam hoping you are too busy to keep checking email etc. I should have called immediately, so I'm the sucker.
Response from WorthpointAug 12, 2021
Hello Vickie,
Thank you for your review. We’re sorry that you didn’t have a better experience with us. We found that your account is associated with a subscription that was created on 6/18/21. The free trial is associated with all subscriptions. It is 7 lookups or 7 days, whichever comes first. When a user subscribes to WorthPoint, they receive a “Welcome to WorthPoint” email that outlines the free trial (7 lookups or 7 days), billing, and how to update or cancel your subscription. The email was sent on 6/18/21. The Welcome email also highlights that in order to avoid charges, a user must cancel before the trial is complete. We understand that confusion can happen, and provided a one time courtesy refund and cancelled the subscription via our call with you. We apologize for any inconvenience and we are always available if you would like to speak with us.
WorthPoint Team
[email protected]
BK
Bill K L.
I have been with Worthpoint for 3+…
I have been with Worthpoint for 3+ years. I give them the highest recommendation possible for this area of reference. Every time I have had an issue or question their service has been quick and correct. The ladies on the telephone are nice, polite and knowledgeable. If you need info. about antiques or collectibles, THIS SITE IS A MUST AND WORTH EVERY PENNT.
Response from WorthpointAug 12, 2021
Hi Bill,
Thanks for your review! We appreciate your continued business with us. We’re always happy to help whenever you need us.
WorthPoint Team
[email protected]
JH
Joe H.
No Notification of Monthly Charges
I signed up for Worthpoint.com for a free trial offer. Unfortunately, I did not receive any notification when the paid subscription began. I have subscribed to several sites that offered a free trial offer but they all sent an e-mail notification when the paid subscription was to begin. Worthpoint began charging my credit card as soon as the trial period was over without providing any notification.
Response from WorthpointAug 12, 2021
Hello Joe,
Thank you for leaving us a review. We’re sorry that you did not have a better experience with us. We see that you signed up for the free trial, which is 7 lookups or 7 days whichever comes first, on 04/25/2021. Once users subscribe, they receive a “Welcome to WorthPoint” email which outlines the guidelines of the free trial, cancellation options, subscription information, as well as our contact information. We see that your welcome email was sent on 04/25/21. Within the welcome email, users are also encouraged to cancel before the free trial is complete, otherwise the subscription will start. The trial was over on 5/2/21, and the monthly charges began until the subscription was cancelled on 08/05/21.
Our policy is to provide invoices upon request. However we understand that confusion can happen, and we have provided a one time refund for your troubles. Please feel free to contact us if you have any additional questions or concerns.
WorthPoint Team
[email protected]
LY
Lynn
I love Worthpoint
I love Worthpoint! We are trying to simplify our lives by getting rid of clutter—things we don’t need, want, or use. We are selling some of our stuff and it is so helpful to find out a reasonable price would be. Thank you for this great service!
Response from WorthpointAug 12, 2021
Hi Lynn,
We appreciate your review, and we’re excited that you’ve discovered what your clutter could be worth! Thanks again for leaving us your feedback and as always, reach out if you need us.
WorthPoint Team
[email protected]
SN
SAM N.
Concern over trying to charge me
I enjoyed your website and found it useful but am concerned that it is trying to charge me for a subscription after I believe I was careful not to use the free trial more than the allotted seven times, and cancelled shortly afterwards. No money has been lost yet, but it has attempted the transaction several times. It may be that I was careless in my attempt to use the free trial, but I am hoping this can be resolved, in which case I have no complaints and enjoyed the site.
Response from WorthpointJul 30, 2021
Hi Sam,
We’re glad that you enjoyed your experience with WorthPoint, and regret that there was some confusion at the end of your trial. The free trial associated with your account was started on 7/12/21, and ended 7 days later on 7/19/21. Our free trials are 7 lookups or 7 days, before the subscription becomes active. The subscription was cancelled on 7/21/21, which is why there were some attempts at charging. We’ve cleared it up and stopped any further attempts. We hope that this clears things up for you and please know we’re always here to help if you need us.
WorthPoint Team
[email protected]
MS
Michelle S.
I joined under the 7 day free trial
I joined under the 7 day free trial, cancelled that very day and I have still been charged. I think its disgusting that you have done that. How can you charge someone for a free trial. I would like that money put back into my account.
Response from WorthpointJul 23, 2021
Hello Michelle,
We appreciate your review and understand your alarm. We’re sorry that you did not have a great experience with us. After investigating your case, we see that you registered for the free trial (7 look ups or 7 days) with the email address s************@g****l.com on 7/16/21, and the paid subscription was manually activated on 7/16/21. We understand that was not your intention, so we have provided a full refund on 07/19/21. We apologize for the confusion, and please know we are always here to help if you have any other questions.
WorthPoint Team
[email protected]
