WorldMark by WyndhamReviews of worldmarktheclub.com

Don’t get them. Impossible to book. Very expensive to maintain. I am unable to book any thing for 2 years to poor website and a terrible customer service

I deeply regret getting involved with WorldMark by Wyndham. I was pressured into purchasing a timeshare contract in January 2025 after an aggressive, high-pressure sales presentation that made misleading claims about flexibility, availability, and value. Since the purchase, I’ve found the credit system confusing and restrictive, the fees excessive, and booking availability nearly impossible. When I tried to cancel or surrender the contract, I was transferred, hung up on, and stonewalled multiple times. It felt like they were deliberately avoiding helping me resolve the situation. I’ve filed complaints with the BBB and the California Attorney General, and I’ve initiated a chargeback with my credit card company. WorldMark has made it clear they are not interested in customer satisfaction — only in locking people into contracts they can’t get out of. I’m posting this to warn others: Do not trust this company. Do not sign anything. If it sounds too good to be true, it is

Beware of timeshare sales and the information they provide. they will manipulate you and not give you the facts. get everything they say in writing. I have had several bad experiences with Worldmark / Wyndham telling me stuff that is not true and ends up costing you a lot of money.

There are no properties available. Maybe, just maybe, properties will become available close to the time you want to be there, but that doesn't allow for planning in advance, e.g., vacation time, air fare, tickets to events. The time I've spent on the phone waiting for customer service is appalling. No one deserves this sort of bad service.

We have been WorldMark owners for twenty+ years. WorldMark was our favorite of six different timeshare ownerships we had. Until it wasn’t. Until Wyndham acquired WorkdMark and proceeded to degrade the WorldMark vacation experience. The upkeep, the amenities, the owner benefits have all continually declined at the WorldMark resorts since Wyndham took over, even though the maintenance fees keep increasing. Wyndham also acquired RCI. Not only am I unable to log into our WorldMark account since they completely changed the functionality of the website, but I can no longer log into our RCI account. WorkdMark supposedly was going to take steps to resolve my issue with their website, but they have failed and neglected to do so for the past two years. Our most recent stay at a WorldMark resort was in November 2024 but our issue with being unable to log in to our WorldMark account persists. Wyndham has ruined WorldMark.

Low quality resorts mostly. This is an outsiders perspective, as my wife purchased platinum rewards a long time ago and I just tag along to the various locations. Over the years I’ve seen quite a few WorldMark resorts and they are usually very much the same and some are poorly managed. They have the same equipment in most units so at least you know what to expect. The problem is that the equipment is usually the cheapest quality possible. Let’s take the dishwasher. We are currently staying in a unit in Arizona and despite it being functional it washes so poorly we have to run it 3-4 times to get things clean. Another issue is that you cannot book a particular room in most venues so sometimes you end up overlooking the parking lot. I’ve calculated it once and for the money spent we could easily book 4 star hotel rooms, resorts, or AirBNB. It’s really a suckers purchase (although I’m not telling my wife that - I did share the calculation with her). Another thing is the continuous pushing to attend their sales pitches. I’ve been to one (I’m not an ‘Owner’) and refused to go after that. It’s just a terrible experience to go through. We unplug the phone and don’t answer the door as they keep on insisting. From a hotel perspective it’s about 2 to 3 stars (there are some rare nice resorts, for example in Florida). But it’s not up to my standards generally and sometimes just pretty bad. Another thing is that it’s not entirely my crowd. Just imagine Red Lion hotels. But that’s just me personally. Yeah I’m a little of a snob.

SCAMMERS!!!! The timeshare sales people sell you on something completely different than what this program actually is. They are extremely pushy and we signed a “contract” while literally walking into an uber. When we tried to get out of this because we have been unable to use it apparently all of the lies from the salespeople and the hurried contract which said something different than what we were told by salespeople is now “impossible” to get out of. The corporate lady was insanely unhelpful as well.

Do not purchase they are a scam. We have tried to book never available ! And to no avail now telling us it’s expired. WTH!!! No one told us we needed to book or else it expires. We paid over 6000$ and unable to use. Please don’t get roped into booking anything. Buying any time share with them.