WorldMark by WyndhamReviews of worldmarktheclub.com

After 23 years, the companies going downhill. Had a representative lie to me about specific benefits and then when I found out I was misinformed they tried to make me pay for more credits just to fix the mistake of the rep. It’s an unethical company money driven they don’t care about members no matter how long you’ve been there. Avoid at all cost.

We have had it with Worldmark by Wyndham! We expect to be released from our fraudulently obtained contract NOW! To date, we have corresponded with them at least a dozen times. We have presented them with the deceptive sales practices and the completely fraudulent actions of the Las Vegas Sales Team. We requested the cancellation of our contract in writing and all they have done is use stall tactics, claiming they are investigating the situation. We’ve had to open disputes with the credit bureaus because TWO different credit cards were opened without our knowledge. One was with Barclay’s which they used to secure monies to “close the deal”. In fact, Barclays sent us a letter stating they conducted an investigation and told us we were not responsible for the fraudulent activity and closed the account. However, a few weeks later, they sent us another letter claiming that Worldmark has provided them with proof it was not a fraudulent transaction and we owe the money. We now believe that Barclays is in collusion with Worldmark. They are actively trying to get us on the phone to talk. Forget it! We already fell for this once. They are masters of manipulation and lies are clearly common business practices. Over the course of the five plus hour presentation, we were told by the 4-5 salespeople (among other lies) that we could exit the timeshare contract at any time. Yet, that is not in the contract. What we did discover in the contract was a 5-calendar day rescission period as outlined by Nevada Law. The "real estate agent" in charge of reviewing the contract, to “protect us”, did NOT point this out and turned out to be Worldmark management. She took 15 minutes to go over a 51-page contract. This has been a nightmare based on the lack of urgency, empathy, or follow-up from Worldmark. As if your current count of 1,163 complaints over the last 3 years and the 1-star average rating is a testament to your lack of integrity. Step up to the plate and CANCEL OUR CONTRACT!

I would write a zero star just like everybody else. This place is terrible. We are platinum elite members with 70,000 credits. This is the biggest joke of a company I’ve ever been a part of do not waste your money. Do not buy this stupid timeshare. It’s like highway robbery every other week what are they gonna make us pay for next booking? This is a joke. we have dropped $70,000 into this stupid company and ever since Worldmark by Wyndham took over, it’s been a joke, raising our prices, making it hard don’t answer the calls paying for parking $25 per spot to park in San Diego. That’s a joke. I can’t believe there’s not a Google to rate Worldmark by Wyndham because they’re terrible terrible terrible. Terrible terrible.

I would give a 0 if I could. Totally unprofessional.

I only gave a 1 because I can't give a 0. Customer service is horrible!! Everyone I call, I'm at least an hour on hold. As an owner, or anybody for that matter, that hold time is extremely excessive!! Booking is another issue. If you don't book months ahead of time, finding a room a couple weeks in advance is almost unheard of. The money you pay to have ownership, customer service should be much better than this!! This is ridiculous!!! No one should be on hold for an hour during business hours. The booking website is terrible, no customer friendly. The old website was tons better. They should go back to using it again. I feel like I have been hustled by a conartist!

I've been a member since 1996. Its been great until Wyndham took over. Each year they reduce the number of benefits. They had a great website which is now unusable. Used to have a vip phone number that answered within 10 minutes. They just changed it and it takes 30 minutes to an hour. Properties used to be in good order ..now they are poorly maintained. too many other things to list. Makes me wonder what Wyndham is actually trying to do with worldmark.

I have been on hold on vacation planning line for over 2 hours. They have never fixed this problem. It’s one thing to pay for your timeshare but trying to use it is a nightmare! Worldmark by Wyndham your over billion dollar company reach out to a call center and fix this

They raised the maintenance fee. No notice provided! Sent me to collection for $13. Collection folks answer the phone. Worldmaek has my phone number, mailing and email address! STAY AWAY!!!!