Work Van EquipmentReviews of workvanequipment.com

Response from Work Van EquipmentJun 19, 2020

Thank you for the feedback. We're so sorry to hear about your experience with Ranger. That is unacceptable and not up to either WVE's or Ranger's standards for customer service, and we will work with their team to make sure this doesn't happen again. Please, if there is ever any issue, question, or concern with any product on your order, contact us at WVE. We would be happy to be the middle man and reach out to manufacturers and shippers on our customers' behalf so you don't have to. One of our representatives will be in contact with you today to make sure you have everything you need now. Thank you for your business, and we hope you give us another chance in the future!

Response from Work Van EquipmentJun 19, 2020

Thank you for the kind words! Yahel loves to hear her customers are happy. We look forward to doing business with you in the future. Don't ever hesitate to reach out if you'd like a quote or have any questions!

Response from Work Van EquipmentJun 19, 2020

Thank you for your feedback. We're so sorry to hear you had a bad experience with the freight delivery. We are looking into the two deliveries made and investigating why this happened and how we can work with the shipper to prevent it from happening again. As soon as we learn more, we will contact you. Please trust that we will do everything in our power to turn your experience around. We hope you give us a chance to show you the customer service we believe all of our customers deserve. In the future, if there are ever any issues with any stage of your order, please don't hesitate to call us. We would be happy to talk to the shipper and freight companies so you don't have to.