WootReviews of woot.com

The new deals they upload everyday are just amazing, most of the time the products are cheaper than any other online retail giant in US. Everyday I login to woot to checkout their new deals and most of the time end up buying the item. My last purchase was a Coca-Cola Vintage Radio which I bought for my grandfather, the vibrant red color instantly caught my eye and the price after comparison was as usual the cheapest. I received the item just yesterday, it's a pretty cool product for people of all age groups. It is loud enough to disturb your next door neighbors. The AUX input facility was just a bonus. A perfect gift item.

I started using Woot this year because the prices seem good. It was a mistake so I am going to stop using them. Better stick to EBay. Often they sent lesser items than what I paid for, or defective items, and when I complained with proofs, they undercompensated with a pitiful amount. 1. They sent lesser items that what I ordered, not once but 3 times. After showing proofs, they compensated me a lot less than what the replacements cost even at lowest market prices. E.g. I ordered new 1x Breeze with controller and 3 batteries bundle; 2x Yuneec Breeze with controller and 2 batteries bundle. All I received are 1xBreeze with controller and 2x Breeze. Missing 3 batteries and 2 controllers in total! Photos and Woot's own shipping labels clearly show their package shipping weight are for basic Breeze and too underweight for bundles. Woot insisted paying only $50 refund for these 5 missing items which would cost me 3 times that much paying the lowest prices on EBay. This is not the first time it happened either. Twice before Woot shipped a lesser product than what I paid and undercompensated me, even after I provided clear proofs. 2. Undercompensated for defective items: E.g. Bought Yunnec Typhoon H drone. Battery was dead and camera not working at all. They compensated $100. The battery alone would cost $100 to buy, the camera $300 second hand.

Woot charges $5 for shipping regardless of the item's size or weight. It then uses USPS parcel select (one of the slowest ways to ship things known to man) which can take up to 14 days. That's in addition to the 2-3 days wait while the item is "preparing for shipment." It's hard to fathom how a company owned by Amazon (who has arguably the best shipping policies) can be sloppy.

I've ordered shirts from Woot a couple of times and each time they were good quality, nice print and constant sizes. Shipping and timing were never a problem as the times were accurate. I never had to deal with returns or customer service so I can't speak for that but my shopping experience has been great. Just for clarification - all I've bought from Woot are shirts.

Nothing is returnable even though this is not mentioned when you order something; it's buried deep in their website. Now I am stuck with a $400 item that is the wrong size and useless to me.

Amazon sent me an advertisement about them, so I signed up to take a look. I immediately made sure not to have any personal information as well as unsubscribed for everything. So I took a look at their site & they are very small & there is nothing on it that made me interested. Going back to my profile, I looked to delete myself...well, you can't do that. Meanwhile I had checked my e-mail & had already 2 pieces of news from them-shouldn't have gotten but it said "if you got this by mistake just ignore or delete however if you want to subscribe then click on it". Going back to try to delete my profile, I sent them a message asking to delete me & wondering if they were even legit. I check my e-mail again & had another one of those uninvited messages! So I started to contact Amazon about all of this! I wrote to the regular customer service-tried to forward the original e-mail THEY sent me (but it wasn't going through correctly) & I even contacted their spoofing department! I still haven't gotten a response from Amazon, did get a response from Woot who said I've been deleted but I don't always trust that. I've been told by other sites that they deleted me before yet when I checked I still had an account. Update, since I am a fair reviewer...I did just check their site & yes I am completely deleted. At least they stood by their word with regards to this.

I ordered a $30.00 standing cloths dryer rack, received notification that my order had shipped.....yay....NO. What was delivered is was a "seen on TV" Watermelon Slicer.......what the hell. Like other reviews, there is no phone number to call for assistance. After I emailed them, I'm told that it's no longer is stock. How do you ship something you don't have???? I guess someone randomly chose my parting gift Needless to say the watermelon gadget is going back and I found my original order for the same price from a reputable company

Feel cheated by what woot did. Brought two items one is $24.99 and the other is $5.99. The later one is an after thought because it made sense with $5 flat shipping for any number of items. Fast forward few days, I got an email saying my order was split and they choose to ship the $5.99 item first and are still working on the other one. Next day I got an email saying they cancelled my other order and going to refund the $24.99. I tried to contact them and all I got is by mistake they over sold the item and send me a link for same item only difference is the price is $5 more and they don't have the color I ordered earlier. Bottom line I ended up paying $5 in shipping for a $5.99 item, which I might not have brought in the first place. This is the last time I would be buying anything from this website.