WoohopsReviews of woohops.com

Same as everyone else I wanted the real thing not a 3d type picture! What a disappointment for my MIL. I figured a $40 ornament was a great gift but not this pos. DO NOT ORDER HERE

Updated Review on 01/09/26: Updating my review because I now believe this company is actively filtering out negative feedback. I’ve tried multiple times over the past couple of weeks to leave the same review below on their website, and it has never been posted. The product I purchased and attempted to review shows 20 reviews — all of them 5 stars — which seems highly unlikely. It appears they only publish positive reviews and hide anything critical. I would strongly recommend avoiding this company. There are plenty of other businesses offering similar products, and I’ll be choosing one of them next time. Original Review Posted on 12/20/25: I recently ordered an ornament from Woohops and had an issue with the quality of the image. The photo printed much darker than the one I uploaded, to the point that you couldn’t really make out the couple’s faces. When I reached out to customer service to see if they could lighten the image, the initial response was to offer a 10% refund, which didn’t feel like a reasonable solution. After some back‑and‑forth, they did agree to remake the ornament using a different photo. I appreciated that they ultimately chose to stand behind their product and make it right. The experience wasn’t perfect, but they did follow through, and the replacement reflected the quality I was expecting.

I ordered a personalized birthstone ring. Took them forever to ship to me. Then one of the stones fell out in a matter of a few weeks. I reached out to them for assistance and they emailed me back asking for photos. I took the photos and sent them with screenshots of my order, but suddenly their email address “cannot receive mail”. I tried multiple times and the support@woohops is just seemingly disabled. I tried to reach out again directly through the website and have been ignored. Definitely not worth the money and the long wait for a product that just falls apart.

Absolutely a fraud. I made an order, they charge to my credit card and “made the shipment”, three days later, “the transport company” returned the product to the warehouse without news, Woohops doesn’t respond to my mails and neither returns the money. WACHOUT!

This company is a total ripoff. They are thieves, and should be taken off the Internet. They sell you a product that looks nothing like they advertise, on their site. The item O ordered looked like wood, that was done in 3D configuration. What I received, was a flat piece of plastic, with no character at all. They don't have any morals, integrity or human decency.

I’m trying to reach out to this company. I ordered an item on Dec 2. Their tracking appears to be non-existence. Waiting for an email response. I have not obtained any info on shipping, expected arrival, etc. wish I would not have ordered. $48 down the drain

The item I purchased from you was never received. Hence, I will give you the worse reference/review that I can make. I feel, I have been robed.

Absolutely terrible cheap crap then try to get refund they don't answer so disgusted I spend 58.00 on two Christmas ornaments they look like something you'd buy for 1.99 do not order from this company trust me it's terrible