MelissaD
My Honest Review Was Never Posted on Woohops Website
Updated Review on 01/09/26: Updating my review because I now believe this company is actively filtering out negative feedback. I’ve tried multiple times over the past couple of weeks to leave the same review below on their website, and it has never been posted. The product I purchased and attempted to review shows 20 reviews — all of them 5 stars — which seems highly unlikely. It appears they only publish positive reviews and hide anything critical. I would strongly recommend avoiding this company. There are plenty of other businesses offering similar products, and I’ll be choosing one of them next time. Original Review Posted on 12/20/25: I recently ordered an ornament from Woohops and had an issue with the quality of the image. The photo printed much darker than the one I uploaded, to the point that you couldn’t really make out the couple’s faces. When I reached out to customer service to see if they could lighten the image, the initial response was to offer a 10% refund, which didn’t feel like a reasonable solution. After some back‑and‑forth, they did agree to remake the ornament using a different photo. I appreciated that they ultimately chose to stand behind their product and make it right. The experience wasn’t perfect, but they did follow through, and the replacement reflected the quality I was expecting.




