Let’s start with the basics – we love dogs. And this love is what forms the foundation of Woofz. It’s what informs every decision we make as a team and as a business. Without love, we’d never be able to build the world’s first dog training app that’s 100% dog-centric.
Woofz (woofz.com) has 3,179 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
woofz.com
Website
woofz.com
Category
Cats & Dogs
Location
Newark, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Una estafa.
Lo probé y me di de baja y
Me han seguido cobrando,
Una vergüenza.
Response from WoofzAug 31, 2024
Hola, Antonio.
Lamentamos mucho saber lo que te pasó. Si cancelaste tu suscripción pero aún te cobran, es importante que resolvamos este problema. Ponte en contacto con nosotros directamente en [email protected] con "Woofz.Trustpilot" en el asunto y priorizaremos tu caso para ayudarte. Estamos aquí para ayudarte y asegurarnos de que esto se resuelva.
¡Que tengas un buen día!
CL
Christopher L.
Professionally designed and…
Professionally designed and thoughtfully developed, it's clear that Woofz was created by true dog lovers and experts.
Response from WoofzAug 29, 2024
Hi Christopher!
Thank you so much for your kind words! We’re thrilled to hear you appreciate the design and development of Woofz. Our team of dog lovers and experts is dedicated to providing the best experience for you and your furry friends. If you have any suggestions or need assistance, please don’t hesitate to reach out.
We’re here to help!
CL
claudio
State molto attenti addebiti non autorizzati
E vergognoso che continuano a prendere i soldi dopo aver fatto solo la prova ed aver mandato loro la disdetta dovrebbero vergognarsi
Response from WoofzAug 28, 2024
Ciao Claudio,
Siamo sinceramente dispiaciuti di apprendere dei problemi che hai riscontrato con addebiti non autorizzati. Ti assicuriamo che non addebitiamo importi superiori al piano di abbonamento selezionato. Se hai inviato una richiesta di cancellazione e ti viene ancora addebitato un importo, vogliamo risolvere il problema al più presto.
Per assistenza, contattaci all'indirizzo [email protected] con i dettagli del tuo abbonamento e della richiesta di cancellazione. Al momento non disponiamo di assistenza telefonica, ma ci impegniamo a rispondere alle tue preoccupazioni tramite e-mail.
Grazie per avercelo segnalato.
FC
FRAU CIGDEM I.
Schnelle Bearbeitung und eine abzocke !
Soooo, ich weiß nicht immer warum alle so nen Wirbel machen , dass sich keiner kümmert… Ich hab denen geschrieben, dass ich alles kündigen möchte keine Abo oder Vertrag haben wil… und prompt kam eine Antwort und alles gut. Also von mir 5 Sterne für den Kundendienst und die schnelle Bearbeitung
Response from WoofzAug 28, 2024
Hallo Çiğdem!
Vielen Dank für Ihre freundlichen Worte und dafür, dass Sie Ihre Erfahrungen mit uns teilen! Wir freuen uns sehr, dass Sie eine positive Interaktion mit unserem Kundenservice-Team hatten. Wir bemühen uns, alle Anfragen umgehend zu beantworten und sicherzustellen, dass sich unsere Benutzer unterstützt fühlen. Daher ist es wunderbar zu wissen, dass wir Ihre Erwartungen erfüllt haben.
Wir verstehen, dass die Verwaltung von Abonnements etwas überwältigend sein kann, und wir freuen uns, dass wir Ihnen dabei helfen konnten, das Problem schnell zu lösen. Ihr Feedback hilft uns, uns weiter zu verbessern, und wir sind dankbar für Ihre Geduld und Ihr Verständnis.
Wenn Sie weitere Fragen haben oder in Zukunft weitere Unterstützung benötigen, zögern Sie nicht, uns zu kontaktieren. Wir sind hier, um zu helfen!
AR
Ashley R.
They took a second payment of £46.74…
They took a second payment of £46.74 from me even after I deleted the app. After 3 refund requests they kept blaming apple saying there was nothing they could do. This is not true as the transaction came direct from them. This is a very unethical business, taking money without proving vale. Be very careful before buying!
Response from WoofzAug 26, 2024
Hello Ashley!
Thank you so much for reaching out to us!
If you purchased your subscription directly from our website, our customer support team can provide you with a link to check your subscription status or assist you if you're having trouble canceling it. We also want to assure you that we always provide warnings about renewals. If there’s been any confusion, we’re ready to look into your case and investigate it further.
Please don’t hesitate to contact us at [email protected].
We’re here to help and look forward to resolving this for you!
NA
Noah A.
With its user friendly design a huuge…
With its user friendly design a huuge list of courses devided by levels, Woofz made traning our dog a smooth process.
Response from WoofzAug 23, 2024
Hello Noah!
Thank you for your support and enthusiasm for our app! We're firmly committed to delivering outstanding user experiences and will continue striving for excellence.
If you have any queries or require support, don't hesitate to contact us directly at [email protected].
KW
Krista W.
The app delivers consistent
The app delivers consistent, reliable results that speak for themselves. Highly recommended.
Response from WoofzAug 23, 2024
Hello Krista!
Your feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service!
If you've got any questions or need a hand with anything, feel free to shoot us an email directly at [email protected].
ES
Elena S.
Some scammy app
After the free trial I got charged 18 eur, the next month 36 and the following one 37 even though I blocked the payment after the first time! I don't understand why they would charge double the price for no reason or no explanation.
The app is not that good, it is very tricky to find the login to cancel the subscription as well. Stay away from it and get yourself a proper trainer.
Response from WoofzAug 23, 2024
Hello Elena!
Thank you for contacting us! We're sorry to hear that the subscription renewal was unexpected for you. Kindly note that there is always a detailed description of the price and renewal on the purchase screen.
If you have any queries or require support, please get in touch with us at [email protected], with "Woofz.Trustpilot" as the subject of the email, so we can identify you and assist with the issue you're facing.
We are always here to help!
