WoofzReviews of woofz.com

Response from WoofzSep 11, 2024

Hallo Noemi! Es tut uns leid, dass Sie auf diese Schwierigkeiten gestoßen sind. Es klingt, als ob es ein Problem mit dem Kündigungsprozess gegeben haben könnte. Wir empfehlen Ihnen, sich direkt an unser Support-Team unter [email protected] mit dem Betreff „Woofz.Trustpilot“ zu wenden, damit wir Ihnen weiterhelfen können. Wir sind hier, um Ihnen bei der Lösung aller Probleme zu helfen und sicherzustellen, dass Ihre Anliegen berücksichtigt werden.

Response from WoofzSep 11, 2024

¡Hola Maya! ¡Nos emociona saber que Woofz ha hecho que el entrenamiento de Blance sea tan sencillo y efectivo! Es maravilloso saber que ha aprendido algunos comandos rápidamente y que está viendo un gran progreso. Gracias por compartir su experiencia positiva con nosotros, lo apreciamos. ¡Que tenga un excelente día!

Response from WoofzSep 11, 2024

Hi Alison! Thank you for your positive feedback on Woofz! We're glad to hear that you find the app valuable for dog training. We appreciate your note about the subscription details. For future reference, subscriptions need to be managed through your account on our website, and deleting the app won’t cancel the subscription. We’re happy you found it easy to cancel once you reached your goals. If you need any further assistance, feel free to contact our support team at [email protected]. Have a great day!

Response from WoofzSep 11, 2024

Hello Alex! We’re very sorry to hear about the unexpected charges and the issues you've encountered. To address this, please contact our support team at [email protected] with the subject line 'Woofz.Trustpilot'. We’ll investigate the charges and assist with any potential refunds. Your feedback is important, and we want to make things right for you. Waiting for your email!

Response from WoofzSep 11, 2024

Hi Sarah! We’re sorry to hear about your experience with Woofz. We are currently in touch with you via email and are waiting for your reply to resolve this issue. Please check your inbox and spam folder for our emails. We aim to ensure all our users have a positive experience and are committed to addressing your concerns. Thank you for your patience!

Response from WoofzSep 11, 2024

Hi Miles! Thank you so much for your kind words! We’re thrilled to hear that Woofz has been a valuable resource for you and Cloud, especially with the offline mode making training more accessible. If you have any more feedback or need further assistance, feel free to reach out at [email protected]. Happy training!

Response from WoofzSep 11, 2024

Hi Alicia! We're truly sorry to hear about your experience and understand your frustration with the subscription process. Our goal is to be transparent, and we apologize if this wasn't clear during your sign-up. The subscription renewals are meant to be communicated upfront, and we're sorry if this wasn't adequately highlighted. We take concerns about automatic renewals seriously. To prevent any future charges, please ensure you cancel through your Woofz account or contact our support team at [email protected] with the subject line 'Woofz.Trustpilot' for immediate assistance. Your feedback is invaluable in helping us improve. If you need further support or wish to discuss this further, please don't hesitate to contact us.

Response from WoofzSep 6, 2024

Hello Jonas! Thank you for your support and enthusiasm for our app! We're firmly committed to delivering outstanding user experiences and will continue striving for excellence. If you ever need help, don't hesitate to contact us directly at [email protected]. We're always there to help.