WoofzReviews of woofz.com

Response from WoofzFeb 6, 2025

Hi Kristopher! Thank you for sharing your experience with us! We're glad to hear that Woofz has been helpful in training your Border Collie. We truly appreciate your suggestion for more interactive features and will consider it as we continue to improve the app. Your feedback is valuable to us, and we're happy to have been part of your dog's training journey! 🐾

Response from WoofzFeb 6, 2025

Hi Joseph, Thank you for your amazing feedback! We're so happy to hear that Woofz has been a game-changer for Finn, especially when it comes to her comfort with car rides. It's wonderful to know that the steps we provided helped her overcome her fear and that your vet trips are now stress-free. We understand how important it is for pets to feel secure in every situation, and we're thrilled that Woofz could make such a positive difference in Finn’s routine. We hope the app continues to be a helpful resource for you and your poodle, supporting both of you as you grow together. Thank you again for choosing Woofz! 🐶 💕

Response from WoofzFeb 6, 2025

Hello Victor, Thank you so much for your wonderful review! We're thrilled to hear that the socialization tips in Woofz made such a positive impact on your shy dog. It's amazing that she's now more comfortable meeting other dogs and enjoys her time at the park. We truly appreciate your recommendation, and we're so glad Woofz could support both you and your dog on this journey. We hope it continues to be a helpful tool for you as a first-time dog owner! Thank you again for sharing your experience! 🐾

Response from WoofzFeb 6, 2025

Hello Courtney, We’re truly sorry for the frustration this situation has caused. It looks like the trial may have automatically converted into a subscription, as stated in the terms at sign-up. We understand this can be upsetting, and we never intend to cause confusion. Please write us again at [email protected] with the subject line "Woofz.Review", and we’ll be happy to investigate this further and issue a refund for you. Your satisfaction is important to us, and we appreciate the opportunity to make things right. Looking forward to your email.

Response from WoofzFeb 6, 2025

Hello Jayson, We understand that online reviews influence decisions, and we respect your caution. However, alongside concerns, many users share positive experiences with Woofz and find it helpful for training their dogs. Our goal is to provide valuable guidance and transparent service. If you ever have questions, feel free to reach out at [email protected]—we’re happy to help!

Response from WoofzFeb 6, 2025

Hi, Thank you for your review! We're glad to hear that you find the step-by-step approach helpful. We understand that training takes time, and we're here to support you and your dog every step of the way. If you ever have any questions or need more tips, feel free to reach out. Best of luck with your training journey! 🐕

Response from WoofzFeb 3, 2025

Hi Susana! We’re truly sorry to hear about your experience and understand how frustrating this must be. When a subscription is started, it automatically renews until it is canceled, as stated during the purchase process. You can manage or cancel your subscription through the app's profile settings at any time. That is to let you know that we initiated a refund of your recent payment. We appreciate your input and will make sure it's considered as we continue improving.

Response from WoofzFeb 2, 2025

Hello Amber, Thank you for sharing your feedback, and we’re truly sorry for any frustration this has caused. We want to clarify that when a subscription is started, it automatically renews until it is canceled, as stated during the purchase process. You can manage or cancel your subscription at any time through the app's profile settings. We want to assure you that Woofz is not a scam, and it’s likely that our system sent you an automatic response with instructions on how to cancel your subscription. We take your concerns seriously and would like to review your case to ensure everything is addressed properly. Please reach out to us directly at [email protected] with the subject line "Woofz.Review," and we will prioritize your request to resolve this issue as quickly as possible.