WoofzReviews of woofz.com

Response from WoofzFeb 25, 2025

Hello there! We appreciate your rating for Woofz. We realize that you might just be starting your journey with us, and we're hopeful that our app will prove to be an excellent choice for you and your furry friend! If you have any questions or encounter any issues while using Woofz, please don't hesitate to reach out to us at [email protected]. We're always available to assist you! :)

Response from WoofzFeb 25, 2025

Hey Lucianna! Thanks for reaching out to us. It's important to know that we never charge without our customers' consent. Every step of the process requires their confirmation on the purchase screen. As for your refund request, it was successfully processed. Hope this clarifies all the details.

Response from WoofzFeb 23, 2025

Hello Roberta, We sincerely apologize for the frustration you've experienced! We understand how disappointing this situation must have been. We'd like to point out that the instructions to cancel the subscription were sent to you immediately after the initial request. We have since responded again to your most recent inquiry and have worked to resolve the issue. We appreciate your feedback and remain committed to improving your experience moving forward.

Response from WoofzFeb 22, 2025

Hello Luisa, Thank you so much for your wonderful review! We’re thrilled to hear that Woofz has helped strengthen the bond between you and your dog. We are very happy to be part of your journey with your dog.

Response from WoofzFeb 22, 2025

Hello Emme, It's great to know that the approach has made such a positive difference. Keep up the amazing work with your dog!

Response from WoofzFeb 22, 2025

Hello Anilya, Thank you so much for your thoughtful review. We’re thrilled to hear that the training plan fits seamlessly into your daily routine and that both you and your dog are seeing great progress. We’re excited to continue supporting you on your journey!

Response from WoofzFeb 22, 2025

Hello Hawi, We sincerely apologize for the frustration you’ve experienced. Please know that we are not a scam, and we take issues like this very seriously. When a subscription is started, it automatically renews until it is canceled, as stated during the purchase process. You can manage or cancel your subscription through the app's profile settings at any time. We deeply regret any inconvenience caused and want to make things right. Please reach out to us again at [email protected] with the subject line "Woofz.Review" and we will prioritize your request to resolve this issue as quickly as possible. Your satisfaction is very important to us, and we are committed to providing support and resolving any concerns you have.

Response from WoofzFeb 21, 2025

Thank you so much for your kind words! 🐶 We're thrilled to hear that you and your dog are enjoying the app and finding the features and trainer support helpful. If you ever need anything, we're here for you! Happy training! 🎾🐾