Julie
We can’t get the watch adjusted
We can’t get the watch adjusted. The directions are soooo small. My son was so excited to get this watch and has not worn it once. :(
Lightweight yet durable, these wooden watches are a time-tested unique gift that no one expects but always appreciates.
Woodforestwatch (woodforestwatch.com) has 220 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Showing 13 reviews with 3 stars · Clear filters
Julie
We can’t get the watch adjusted. The directions are soooo small. My son was so excited to get this watch and has not worn it once. :(
RickSmookler
The watchband they sent was not the right size for the watch.
Melinda T.
Still don’t have the tool to take out my links. They sent me the extra but no instructions or tool to take it out
Response from WoodforestwatchMar 14, 2023
Hey Melinda, The tool should have been included with the original purchase. We don’t normally include it with just extra links(we will take this suggestion into consideration though). If you still need any further assistance, please let us know and we’ll get this sorted straight away. Have a great day, Mitch The Wood Forest Www.woodforestwatch.com
pat
I was told that I would get my watches by Christmas. They were a Christmas present. They came in January. Yes I know I could have cancelled I really wanted something different for my husband. If you are not able to do something do not say you can.
Response from WoodforestwatchJan 14, 2023
Hey Pat, You are absolutely correct and we apologize for the delay. We have revamped our processes and dramatically decreased shipping times. If we have not lost your business forever, we surely hope you'll give us another chance. Regards, Mitch The Wood Forest / www.woodforestwatch.com
Rick S.
The watch is beautiful. I can't wait to wear it. It is however a bit on the tight side. If you have a larger wrist request extra links or don't purchase. My original order was taking an excessive amount of time to get sent out (over a month), so we settled on an in stock replacement. It was delivered swiftly (thank you for that). Also, upon further inspection the crystal had a chip in it as well. Let's see how this is addressed and how long it takes.
Response from WoodforestwatchJan 7, 2023
Hey Rick, it is true, we were completely swamped this holiday season. Glad you liked the new timepiece. For the chip in the crystal, just reach out to support and we'll get that handled for you straightaway. Lessons learned, we now make extra watches for every order we get so we'll get it to you just as fast as last time(The fast one lol) if any have recently finished production. Just shoot us an email or give us a call if you haven't already. Mitch The Wood Forest Team / www.woodforestwatch.com