Customer P.
Ordered Nova watch on 2/18 and didn’t…
Ordered Nova watch on 2/18 and didn’t receive until 4/2. The watch worked for 2 days, since then it periodically stops whether it is on my wrist or on my watch winder. I contacted Wood Forest 3 weeks ago about this problem. Their only response 10 days ago was for me to send them a video of the problem. I answered their response immediately with pictures of the stopped watch and requested a refund. They still have not responded to my request. Pretty watch, that’s why I purchased it, but what good is a watch that starts and stops whenever it chooses or a company that doesn’t either send me a new one or refund my money?



