Abi A.
Poor sizing and return policy
I ordered a pair of the bike shorts in size M, as I did as much research as I could about the best size for me (I am 10/12 in UK sizing) but when it arrived it was too small. The material and pattern was nice, though. So the first thing Wolven need to sort out is their sizing - I refuse to exchange this for a "large" when I am a very slim woman (5ft 4, and 62kg). This is the sort of thing that makes women feel so bad about their bodies all the time, as we are labelled into very unrealistic categories.. Secondly the returns policy is awful, you have to pay for your own shipping for international orders which can be quite a lot. And I don't even know how much I will get in the refund as apparently they also deduct their own shipping from this. I did read the policy before ordering but was being optimistic that the item would fit me!! Will never order from Wolven again.



