WolvenReviews of wolventhreads.com

I love Wolven, the softest athletic wear out there. I don’t know where the bad reviews are coming from, just angry people with nothing better to do. Wolven is a small business with a small but strong team, working hard to love their customers and make a difference on our planet. I highly recommend :)

One of the worst customer service experiences of my life. When I ordered, the webpage showed me an estimated delivery time of 7-14 days. I was going on vacation 20 days out so I thought we should be ok. Once I had ordered and got a tracking link, the estimated delivery changed to about a month out. I messaged customer service to cancel my order since nobody would even be home to accept the parcel. They told me I could send back the package and get STORE CREDIT. So they went ahead with sending the package, it was re-routed back to them because I couldn't accept it, and I never received an email or any store credit.

Great look and fit My favorite activewear top ever! I wear it for working out, going out, and for practice singing. It's so comfortable and versatile, looks stylish but you can move so freely in it. Wolven fabric is like second skin and I'm so impressed with the quality and prints! I'd love to buy some more and add to my Wolven collection. I wear them EVERYDAY, and feel ready to conquer all my tasks and goals!

Beware this company - DO NOT BUY Never received the product I ordered, customer service repeatedly fobbed me off with some excuses which clearly weren't true and I had to chase them constantly to get them to look into it. 6 weeks after I ordered, I was finally allowed to cancel (not refund) my order, with a cancellation fee. They ended up charging 3x the fee they told me they would, so yet again I had to email and tell them to give me my correct money back. They seem like they're being polite by email but I have to assume they are just a scam company that do not provide the products you can order. If you look at the 5* reviews they have on Trustpilot, they were all written on the same 2 days in February, and have bot-language written all over them. Most reviews where people actually received their products say they weren't what was advertised. I have to believe this just isn't a real company.

All the reviews on their website are 5 stars, because they don't publish anything less. I left a 2 star review weeks ago because their shorts have a bad fit and they have not published it. For a company that preaches sustainability and transparency, this type of omission makes me wonder what else they have covered up.

I placed my order back in May having been seduced by an Instagram sponsored post... wish I hadn’t fallen for it! I have yet to receive my bikini mid-July, and ‘customer service’ tells me it’s not their problem... it’s out of their hands, and have flat-out refused to refund me. I am told to wait another few weeks, and then they will consider store credit!!! Outrageous. As if I want a replacement bikini in September (if I’m that lucky). The customer service representative was also super patronizing - blaming the pandemic obv., and telling me to please treat our postal service with respect ! As if I was going to yell at my lovely post lady! I’m disgusted with the whole tone, and have lodged a complaint with PayPal. Do not order from these charlatans !!!!

Ordered some printed leggings, size M (5ft 3 and 11st) and they fit amazingly and look good.. Lovely soft material and came quicker than expected. Going to order some more. And looking at these reviews hopefully I won't have to return anything!

LAVENDER SHORTS ARE SEE-THROUGH. Customer service is very subpar. I had one item in my order that was a pre-order item which on their website says will ship separately from the rest of my non-pre-order items at a later time. Their website also says that items typically ship within 2 business days. After 4 business days had passed, and I still hadn't received any shipping confirmation for my non-pre-order items, I reached out to the company to ask why that was. The representative said, "Thank you for reaching out. Your order contains a pre-order item that will be available to ship as soon as our restock is complete later this month. This is noted on the website, and at checkout! You will receive a separate shipping confirmation with tracking as soon as your order is shipped." With this response, I was still unsure why my NON-pre-order items had not shipped yet, so I reached out again and asked why that was and got this response, "Thank you for following up! Since we are expecting the preorder shipment within the next week, the order will ship altogether :)" I was pretty upset with this response because they told me one thing in the first email and a completely different thing in the second email. I told the rep that I was frustrated by the situation and they apologized for "the troubles." Not happy with customer service at all. Not happy with the fact that they say one thing but do another. Thankfully the clothing fits and feels nice because I would not want to deal with trying to return something to this company given this experience. I'm 5'5" and weight about 125lb. I got a size small in the leggings and in the 4-way reversible tops. The fit is great and the leggings are very flexible for movement. The midi lavender biker shorts I got are NOT squat proof and ARE see-through. I also got printed leggings that are not see-through though. I really wish I had a better experience with customer service because I do like the quality of the clothing and that they try to be as sustainable as possible with their production.