HavieReviews of withhavie.com

I had to reach out to ask about the warranty regarding the light, as one of the 3 I purchased wasn’t holding a charge any more. Isabelle guided me through some steps to make sure the havie lamp was actually defective (which I thought was silly I think I would know). Turned out I simply had a defective cable and I really was wrong :/ Isabelle was very sweet, had very quick responses, did her job perfectly and remained professional when I confirmed it was my error (I was embarrassed I didn’t check a new cable before emailing haha). Honestly the best experience and they would have sent me a new light no hesitation if I really was having an issue with my lamp. 5 ⭐️

I recently had contact with Havie’s Customer Service support - (big shout out to Isabelle) Isabelle was fantastic - she regularly kept me in the loop re: my inquiry. She was informed, proactive, professional and very warm with her responses - she was the epitome of what good customer support should be. Thank you so much Isabelle for your wonderful support - and thank you Havie for your wonderful lamp. I wrote a review of my lamp shortly after purchasing and receiving it - I absolutely love it.

Very happy with my amazing Havie lamp and great customer service. I had great contact with Isabelle and she helped me with a problem I had with my lamp and made sure I got a replacement. They are really sure of their product and I really love it so much. I would definitely order again and can't do without my lamp for meditation and sleep.

I heard about Havie's customer service but I got to experience it today! If I could leave them 10 stars I would. Very professional, worked with me to try and correct the problem, and responed very quickly. Even though I did ultimatley decided to return the lamp it is through no fault of Havie! Listen to the reviews about the customer service!! They are the Chick Fil A of lamp services!!

We ordered one of the Havie lamps and we were checking to see when it would be delivering. I sent my request tracking my product. And the very next day it showed up. But still I got an email response from Isabelle let me know all the shipment information. I appreciate the prompt response back. Sorry for my impatience on waiting for it to show. But my wife and I were very excited to get it and how the quality would be. And I must say it’s more than what we expected. So much so we are thinking of ordering another one for ourselves. But we were thinking it might be a wonderful Christmas present for this coming season. Some we maybe ordering a whole lot more. Again great product for the price and great customer service. Thank you again Isabelle.

Isabelle was fantastic at getting me a replacement at no charge because my current one quit before the warranty was up. Highly recommend

Excellent customer service!! Will purchase from Havie again due to this. Can't wait to get my items!

Excellent customer service(Isabelle) which is rare in today’s online buying experience and after sale issues. Thank you Isabelle