Jamie
I had trouble with my lamp not working…
I had trouble with my lamp not working right, and Isabelle helped me get a replacement sent out right away. She was super helpful and very, very kind. Thank you so much!

Havie creates ambient lamps that combine warm light, soft sound, and minimalist design to transform any room into a calm and cozy space. Each lamp is made to help you unwind, rest better, and set the perfect mood for your moments of peace.
Havie (withhavie.com) has 392 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Jamie
I had trouble with my lamp not working right, and Isabelle helped me get a replacement sent out right away. She was super helpful and very, very kind. Thank you so much!
Diana B.
Great customer service! Above and beyond. Needed new controller after my grandsons was lost in the Christmas excitement! They happily replaced it:)
Maria P.
I didn't pick up my order on time when it was sent and Isabelle promptly responded telling me they were sending a new one for free! She is very kind and will help you with any questions or troubles you're having.
Esther S.
The lamp is such a delight and beautiful. Isabelle helped me out super quickly and was very friendly
Susan R.
I am blown away by Havie’s customer service. Isabelle helped me out with my remote replacement and insured I was completely satisfied. This type of customer service is what brings customers back many times over. I already loved my Havie lamp but this really made me want to purchase additional lamps for friends and family. Thank you again Havie for your awesome product and for hiring amazing people like Isabelle!
Scott D.
Isabelle was fantastic. Had inputting a wrong shipping address and emailed customer support. Within an hour, they had followed up, changed the address, and confirmed. Great responsive support.
Matt
Isabelle was amazing to work with!!! She helped me out multiple times.
The S.
Despite the comments on Reddit and forums stating that this company is a dropshipper, their customer service and processing are remarkable. I'm hard-pressed not to do further business with them. I've had a phenomenal experience with the company and Isabelle; she sorted out my troubles swiftly and satisfactorily <3 (FYI I can't change my Google account name)