HavieReviews of withhavie.com

Top-notch assistance! Extremely happy. Thanks!

One item in my order was broken and Isabelle was extremely helpful in getting me a replacement. Absolutely wonderful customer service

You can trust Havie ! I received my lamp under 5 days, it’s stunning, it has many more features than what I thought ! Great quality product, I’m really pleasantly surprised ! Also, the customer support service is excellent, I sent an email and they replied on the same day, refunded what needed to be. Havie really cares about their customers’ satisfaction, and I was even more pleasantly surprised for this as well. Isabelle was very kind and concerned about my problematics, great thanks to her and the Havie team ✨✨✨

I was hesitant to buy the lamps, because a lot of things I read online said you could buy the same type of lamp a lot cheaper. I bought a total of 9 for gifts for family members. I have been so pleased with this company! First, when having issues and thought my lamp didn't work (I was pushing the wrong button), I contacted customer support, and they told me right away what I was doing wrong. I contacted them again recently because I threw away the plastic cover that I thought was just supposed to keep the lamp safe during shipping. I asked where I could purchase another, and Isabelle promptly sent me out one free of charge! This is unheard of, especially for something that wasn't their fault.

Ordered the light. took a while to get. When I got it, I charged it up and was able to use it one time but that was it. Charged it overnight again thinking that was the issue and then used it again and it worked. I go to use another time and it doesn’t work. So I figure it’s just another online purchase that I got ripped off on. I sent a email to their customer service and not expecting even a response. I got one within 24 hours! Turns out I was not using the main power button properly. Once I figured out to use that button, I was able to use it many times. So it was user error! It’s a great little lamp with all the different colors and the Bluetooth connectivity and also with the white noise option. It’s a great little lamp. I love it!! Thanks, havie!

The speaker wasn’t working properly with my lamp, so I reached out to let them know. Isabelle was incredibly lovely and got a new order out to me free of charge!

Great product & responsive customer service :) Definitely recommend

Fast shipping, quick response to my email when I couldn’t work out how to turn the lamp on. It is so pretty and peaceful I just love the effects of the lamp on my walls