HavieReviews of withhavie.com

The calming light everyone needs when you’re winding down your day. Perfection, had to contact support and they were absolutely wonderful and prompt!

Customer service was prompt, kind, and helpful

Isabelle was great in helping me with a replacement for my delayed order. She was quick and really nice!

Several times now with several different companies, I have had to email them because I accidentally used a work group email attached to my phone when I paid for an item. This usually results in tons of spam email sent to ten different people in my office and it’s embarassing. When I ordered my Havie lamp, I made the same old mistake and expected the result I have always gotten. Nevertheless, I contacted Havie customer service. Isabelle immediately messaged me and changed the address. THEN, she resent the receipt to my new email. This is true customer service and shows that Havie is a cut above the rest. Thank you Isabelle.

Isabelle was super helpful in figuring out why my lamp wasn’t working. I didn’t properly read the directions (lol) and she was kind and thorough in her explanation of how it worked. Her response was quick. Thank you so much, Isabelle! I am loving my Havie lamp thanks to you!

I was extremely disappointed when I realized my order had been stolen, especially since I don't often make online purchases, but Isabelle was so helpful in walking me through each step toward getting my order replaced. She was very responsive and communicative in the process. She was so sweet and kind, and empathetic toward my situation. In a time when it feels like the quality of customer service is deteriorating, Isabelle was such a breath of fresh air. This is precisely the kind of customer service interaction that will have me spreading the word about this company, and I haven't even received my products yet.

I ordered my first Havie lamp just before Christmas and I was in love. It has so many cool features I wasn’t expecting, it also creates the best vibe in my office space - So much so that I ordered a second one for home! Customer service was also very kind when I couldn’t track my package and gave me the info I needed in a timely manner. Highly recommend this lamp! :)

I absolutely love the lamp and have bought it for friends because I love it so much. Excellent customer service too.