HavieReviews of withhavie.com

Isabelle responded to me so quickly and helped me figure out how to work the remote to make the water affect work. Such wonderful and kind customer service!!

I reached out to support letting them know that my light was defective they reply promptly abd sent me a replacement light!! Thank you soo much !! I really enjoy the light.

Great customer support !!

Isabelle from Customer Service was very kind and gave us a quick replacement of the remote controll. Thank you very much!

I had an outstanding experience with Isabelle from Havie. After my parcel was delayed, she stepped in immediately to resolve the issue, addressing the situation with impressive speed and professionalism. She promptly offered to ship a replacement, turning a frustrating situation into a seamless one. This is supreme customer service and demonstrates incomparable trustworthiness for the company. Thank you, Isabelle!

Isabelle was amazing and super helpful!

We had an issue with a lamp not levitating correctly. Reached out to the customer support team and they requested a video of the issue. I recorded the video, sent it in and they are sending a replacement. Very thankful for the speedy relieved and solution provided by this team.

I reached out to the Havie support team b/c the Havie lamp that I had received as a birthday gift seemed to have a defective remote. Isabelle was very kind to respond and provide detailed information and even included a video to show me how the remote actually works. Turned out the remote was not defective, but the instructions for it were a bit confusing. I really appreciated her help and things are working perfectly now. Thanks so much Isabelle!!