HavieReviews of withhavie.com

Great product but even better service. I really appreciated the willingness to help when I failed to read the instructions. The support staff was so kind to help me understand the connection between the unit & the remote - now we love our lamp! And I ordered 3 more, one more for me and two as gifts. Highly recommend.

Isabelle was extremely courteous and polite in helping me solve my issue. Some of the kindest customer service I’ve received. This is a cheaply made product priced at an overly exorbitant price, but she prevented me from returning it. I hope she finds a better product to work for, queen 👑

Thank you so much to Isabelle from Havie! She was so helpful with fixing an issue with the lamp and was beyond kind! These are mine and my son’s favorite lamps so we will be forever customers!!

The light is really cool and works well. There was an issue with the remote that came with it, but they've been very prompt and nice about sending a replacement.

I had such a wonderful experience with Havie’s customer service. When there was an issue with my lamp, Isabelle responded quickly, kindly, and went above and beyond to make it right. My replacement lamp arrived safely and everything is perfect now. The communication throughout the process was thoughtful and reassuring, and I truly felt taken care of. It’s rare to find customer service that is both efficient and genuinely caring. Thank you for making the process so easy and stress-free — I really appreciate the help!

Awesome customer service! Our dog chewed up the remote before we ever used it. Customer service sent me a replacement free of charge. A+++

There was an issue with my order getting delivered. It had to do with the postal service, not the company. After inquiring about the delay they had a replacement product mailed out within a few hours. Appreciate the help from Isabelle and the quick turnaround.

I'll be honest, I was on Instagram and maybe a little drunk when Havie popped up on my feed. My wife and I like to set the mood with lighting and sound, so this seemed like a perfect addition to our bedroom. It works awesome! The remote is easy to use, and the amount of colors this things can make is incredible! A month later, one of the speakers popped out. It may have been my fault actually. I got in touch with Isabelle in customer service, and she got a new one coming to me immediately! Fast, friendly, and a great experience overall! Highly recommend!