HavieReviews of withhavie.com

Ordered 3 of the Havie Lights, they were delivered within a week and all 3 worked great without issues. We've already used them a couple of times and they definitely look a lot nicer than some of the cheaper versions on Amazon which we tried first.

The product itself is a dream. But the support team is extra wonderful! I’m in love with our lamps, but I didn’t realize there was a secret-touch sensor to power up the lamp. When I reached out for help, they were so friendly and made it so easy. Honestly the best product and customer service I’ve ever experienced that all started with a cute Instagram ad :)

I had one of my lamps suddenly stopped working properly when the motor died. I reached out via email, and quickly got a response from Isabelle. She was fantastic about replacing my lamp, which was under warranty. She was professional, polite, and compassionate. I adore my lamps, but the excellent customer service really endears this company to me.

Customer service has been outstanding. I’ve rarely experienced support like this. They were quick to respond when I had an issue with the lamp. They took the time to explain what was happening and how to fix it. When another issue came up and couldn’t be resolved, they replaced the lamp without any hassle. It’s reassuring to know that if something goes wrong, it will be handled smoothly. I would definitely recommend this brand.

I love my wonderful light and sound machine. The quality exceeded my expectations as so often advertisements tend to look better than the actual product. Not so for my Havie light. I can highly recommend!

We’ve really enjoyed the light and this company has given the best most thoughtful customer service I’ve ever experienced!

I ordered a lamp for my brother’s birthday gift, and there were some complications with the delivery causing a couple months of delay. I reached out to the company through email and Isabelle responded quickly and very helpfully, immediately getting a new order set up for me. It was honestly probably the best interaction I’ve had when ordering something online and working out delays or problems. Isabelle was very understanding and super helpful in getting things sorted out.

I love the lamp! I'm always wary of Instagram ads, but this is genuinely a good product. It's bright, you can change the colors, and the built-in speaker is pretty good. I use it every day for my nightly meditations. Unfortunately, the remote that came with it didn't work, so I haven't been able to use the timer setting yet, but one of their customer service agents, Isabelle, has been very helpful and shipped me a new one free of charge. They are REAL people, not bots, so response time isn't immediate, but nothing outrageous. You can tell they genuinely want to help you and aren't trying to cut corners. Highly recommend!