HavieHavie creates ambient lamps that combine warm light, soft sound, and minimalist design to transform any room into a calm and cozy space. Each lamp is made to help you unwind, rest better, and set the perfect mood for your moments of peace.
Havie (withhavie.com) has 392 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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raf
i ordered to the wrong address by accident, freaked out, and tried to get in contact asap. and she responded asap!! fixed everything up and now i should be getting another one sent to my address! time will tell once it arrives :)
Sequoia M.
This is in regards to customer service. I emailed Havie because I accidentally put in the wrong shipping address, Isabelle responded swiftly and updated it ASAP making the whole thing super easy.
Branden
At first I was frustrated because the touch feature wasn’t working (I came to find I needed to be better about reading instructions). The touch feature is on the logo, not the side silver panel buttons. Isabelle responded to my email to support first thing Monday morning. She was kind, thorough, and attentive. She walked me through what I needed to do to get the light to function with manual touch vs. remote. She gave an incredible experience and service.
Shawn S.
My wife loves the lamp, and customer service is great!
Marius R.
Their lamp creates a beautiful atmosphere and is well built. The customer support is amazing! Their response time is super fast and they offer great solutions and show a lot of goodwill. In fact, this company was one of customer-friendliest I have ever contacted. Definitely a recommendation!
Andrea S.
I am putting a 5 star to customer service. I got a defective lamp and Isabelle from customer service helped me through the process of getting a replacement . She made it smooth and was very helpful.
Bi J.
I am very satisfied with my new Havie lamp, which creates a beautiful warm atmosphere and makes my bedroom a perfect space for relaxation. Furthermore, I would like to highlight the excellent service I received through personal email contact with Isabelle, who responded to my questions very quickly and was exceptionally kind. Indeed, I was surprised not to find a USB-C cable in the box, but she explained their approach of reducing electronic waste, which I completely understood and would also like to commend. Isabelle immediately found a solution for me. It is rare to come across someone so caring and attentive to customers. A huge thank you — I highly recommend ordering from the Havie website. Maï
Melanie
Great customer service! I had an issue with my lamp and Isabelle handled everything quickly and kindly. Replacement was arranged with no hassle. I absolutely love the product, it really glowed up my evenings ✨ Super smooth experience, thank you!
