HavieReviews of withhavie.com

The lamp i got my girlfriend for Christmas started making a weird noise, so i reached out to the team to troubleshoot. Isabelle was incredibly responsive, helpful, and an absolute joy to work with. You can tell she takes her job seriously, and genuinely enjoys helping her clients. 10/10 experience, completely hassle free.

Isabelle was wonderful and so helpful!! She was so sweet to work with and made everything super easy!

I really enjoy my lights! They create such a good vibe in my space! It’s all about the lighting in a cozy space if you ask me. They are easy to use and set up. The havie lamp is my favorite!! If you don’t get it you are missing out! I struggled with the eye light but I just reached out and got a quick response. Which to me is so much more important. They explained how to fix it and it made so much sense. I just didn’t use my critical thinking skills haha. Now that I got it set up I love it! These days customer service is so AI generated, and/or lacking, and I did not feel this way at all. It felt personable and quick to response. I highly recommend!

I accidentally sent my order to the wrong address but Isabelle was quick to help out and saved me a lot of trouble. And it looks like she did the same for everyone else, I hope this girl is paid well.

I love the Havie lamp. The ambience it creates is so peaceful and calming… my daughter loved it so much I had to buy her one too. I was also super impressed by the prompt, friendly and helpful customer service.

My Havie came without a usb cord and a loose base ring. I contacted customer support and was answered promptly that they are cutting back on electronic waste and I was also given a video that showed how to snap the base ring in. I asked them to ship me a new one since I tossed the ring thinking it didn’t work, and they graciously sent me another one. I love the Havie, it has a lot of functions, but the amber colored waves are enough to make the purchase worth it. So relaxing after a long week. My toddler enjoys it too. Thank you for your help Havie team.

My device stopped working but their customer service team helped me get a replacement easily.

I’ve had one of their lamps before and I really loved it and I used it a lot until the motor broke and it wouldn’t spin anymore and I sent a message to an ad just to say how much I liked it and that I was bummed that it broke and they messaged me personally and they offered to send me a completely new one and I can’t thank them enough and it was for free .