HavieReviews of withhavie.com

At first I was worried this was too good to be a true, a scam, and when I had a couple minor concerns when my order arrived I feared that was true. BUT I am happy to share I was wrong and Isabelle in customer support went above and beyond to help me and put my fears to rest. I’ve used it the past couple nights and I’ve never felt so calm and relaxed falling asleep.

I experienced some issues with my lamp not turning on only a few weeks after receiving it and it having worked fine up until then. I contacted the support team via email and was provided with clear instructions on how to reset the lamp, and told if that didnt work then the team would replace it for me asap. Fortunately, the rest worked and I am back to using my Havie lamp again! The response via email was very quick and Isabelle was so helpful. I feel embarrassed to say I wasnt expecting such great service, but Isabelle exceeded my expectations. Thank you so much

The Havie lamp has exceeded our expectations. We absolutely love it. It transforms whatever space you take it to: bathroom, balcony, bedroom. I've taken videos of it and shown it to friends who immediately reply "I WANT THAT!" Smart friends. This is an innovative atmosphere changer - more about energy and mood than light. Even better, the customer service at Havie is top shelf. The packaging got damaged on the journey (no damage to the lamp) and letting Havie know that resulted in a fantastic interaction with Isabelle, and my impression of the company grew further. They know how to hire too. Smart lamp, smart company. I'm buying more.

I absolutely LOVE this product. It is so beautifully calming. I use it at night before I go to bed, I use it when I shower, and the white noise to put me to sleep. I’m obsessed. Customer service (especially Isabelle) is 12000000/10! Highly recommend. You will not regret.

I am addicted to buying these amazing lights. They instantly make me feel calm and look fabulous in any room. I love them so much I am now buying them for everyone I know! Service could not be more helpful too! HIGHLY recommend.

I received excellent support from Isabelle. Purchasing items from Facebook often feel concerning but when I reached out to the Havie team I was surprised by the customer care and support. I have a total of four Havie units and wanting a few more to complete the look at home.

Product looks great, works great and customer service lady Isabelle was excellent in answering me promptly and so nice. I wish all customer service was this nice! LOVE my Havie lamp!!!

I had the best experience with Havie. I was extremely excited to get this product ordered that I had forgotten to add my apartment number for delivery. I reached out initially and was told they cannot update it since it shipped and then after not receiving it (in hopes of it just being delivered to the building with management redirecting it to me), I kind of gave up hope. From previous experiences I haven’t had the best luck with customer services regarding shipment orders etc. I was hoping to move my salt rock lamp into my kids bedroom and had ordered the Havie lamp for myself. After seeing several ads of the Havie lamp I decided to try to reach out to customer service and had the best experience! Isabelle was extremely helpful and quick to make sure a replacement was sent out, she responded in less than 24 hours in all the emails that were exchanged and was so pleasant to communicate with! I am so glad I reached out and am really looking forward to enjoying my new lamp! I appreciate amazing humans that care about others and quality products that benefit our overall health and well-being!