Agency SkinReviews of withagency.com

I was charged twice for a trial within just a few days of each other. Something about the whole website is really fishy. No phone number. No easy “unsubscribe” button.

I have already written one review on this company, and I thought my issue was going to be resolved. I was wrong. When they lost my first package, they shipped another one weeks later. Well guess what? They lost that one too. It said it was delivered, but it was not. I went to the post office to talk to them in person, they said the tracking and all the information was wrong and I needed to contact sender. I have sent numerous emails to no reply. The fact they commented on my last review acting like they helped me is a facade and shows the absolute negligence and irresponsibility of this company. They took my money a month ago and still have not delivered this small package.I wanted to try this skincare so badly, but there is no way the product will be worth it after all the hell I've been through. This company and their customer service are pathetic. I don't believe any of those comment and reviews on this website are real.

I had a terrible experience with the Future Formula product and their customer service. I was on it for several months, and although I was breaking out worse than ever, they told me to continue using it. I finally went to a real dermatologist, and she said that they are likely using poorly compounded ingredients that may cause more issues than they solve. I had been on high concentration tretinoin before with no issues. If you do try them and don't see results in a couple of months, learn from my mistake and stop treatment immediately.

I liked the product for the most part. The issue I have is that the moisturizer container was defective and I am not able to get the product out of the container. I notified customer service and never received a response.

I have used this product for a year now. With each new shipment of $90 the prescription was said that it had changed each time (at my request) but was no different. The cleanser they send never lasted the entire time as ww. You are unable to purchase items individually which is ridiculous in my opinion and I do believe this company does not change future formula to customers requirements and then councils you to “continue using fir longer to see results”. Unfortunate company. After a patient year of using their product I cancelled my subscription today.